Planning Assistant
3 months ago
**Planning Assistant**
1. Control and plan required journey to available resources in a timely fashion ensuring wherever possible patient journey achieve KPI
2. To receive telephone calls from drivers
3. Answering calls professionally and politely and in a timely manner
4. Out of hours provide a transport booking service & completing the patient eligibility criteria assessment as applicable and advise if they meet the criteria
5. Inputting/Registration of eligible transport bookings onto the CAD computer system
6. Calling patients and departments ahead of appointments to check and confirm travel arrangements
7. Liaise with Operational Crews regarding patient journeys and any required updates and input all data
**Salary**: £10.42-£19.07 per hour
**Benefits**:
- Company pension
Ability to commute/relocate:
- Nottingham: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
**Language**:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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