Bookings Assistant

5 months ago


Nottingham, United Kingdom Spire Healthcare Full time

**Outpatient Bookings Assistant | Customer Service/Administration | Nottingham | Full Time, 18 month FTC | £22,327 PA plus excellent benefits**

Spire Nottingham Hospital are looking for a driven and motivated individual to provide an efficient administrative service within the Bookings Department, working within established policies and processes. To ensure an exemplary level of customer service is upheld in the provision of service to patients, consultants and the hospital team.

Spire Nottingham Hospital is a state-of-the-art private hospital. We offer consultations with specialists in a wide range of treatments, supported by advanced imaging and diagnostic technology.

**Contract type**:_Full Time; 18 month fixed term. _

**Shift Pattern**:_Monday to Sunday (on a rota 8am-4pm, 9am-5pm, 10am-6pm). _

**Duties and responsibilities**
- Managing the reservation process, to ensure theatre utilisation is maximised
- Inputting theatre bookings to the hospital’s computer system, ensuring that the data retained on the system is accurate, complete and timely.
- Liaising with the Pre-assessment department to book appointments prior to patients coming into the hospital for their procedures
- Dealing effectively with emergency admissions, via relevant departments.
- Collating all in-patient documents accurately
- Support and compliance of standardised department process and procedures.
- Maintain and update patient records on SAP (the hospital computer system).
- Receive bookings and liaise with internal departments via the telephone.
- Liaising with Insurance companies to pre-authorise patient treatment.
- Developing and maintaining relationships with both private and NHS medical secretaries, GPs, Consultants, patients and patients families and all departments within the hospital, responding to enquiries appropriately
- Ensuring the confidentiality regarding information and disclosures of information relating to patients and users of the hospital in accordance with the Data Protection Act 1984

**Who we're looking for**
- A good standard of education
- Experience in people management, customer care, recruitment, and performance management and cost management
- Knowledge and confidence of information technology
- Experience in a customer facing environment
- The ability to work in a team and also working independently
- Preferred - experience of a similar role in a hospital environment
- Excellent time management
- Flexible approach to undertake a wide range of duties
- Handling and respecting confidential information
- Empathy for the impact of their role on vulnerable and sick patient

**Benefits**

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance
- Free on-site parking

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

**Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.


  • Booking Assistant

    6 months ago


    Nottingham, United Kingdom Full Scale Digital Full time

    **Full Scale Digital Job Description - Booking Assistant** **Location**:Beeston, Nottingham **Basic Salary**: £22,500 **Working Hours**: Monday - Thursday 9am-6pm & Friday 9am-3pm Thank you for your interest in the above job role here at full Scale Digital. In return for your skill, drive, and commitment, we can help you to develop an exciting and...

  • Booking Manager

    1 week ago


    Nottingham, United Kingdom Ramsay Health Care UK Operations Limited Full time

    Job summary We are looking for an experienced Booking/Reception manager to join our Team at The Woodthorpe Hospital, based in Nottingham. The Bookings manager will ensure that, in addition to undertaking their own workload, staff are in place to deliver the service. Main duties of the job The Bookings manager is responsible for the day to day...

  • Booking Administrator

    3 weeks ago


    Nottingham, United Kingdom Ramsay Health Care Full time

    Job Description Booking AdministratorLocation: Nottingham Woodthorpe Hospital, Nottingham Hours: 37.5 hours per week, Full-time Salary: Depending on experience + BenefitsSummary: The site on which Woodthorpe Hospital now stands has provided healthcare to the people of Nottingham since 1877 and is conveniently located towards the north of Nottingham city...

  • Booking Administrator

    3 weeks ago


    Nottingham, United Kingdom CV-Library Full time

    Job Description Booking Administrator Location: Nottingham Woodthorpe Hospital, Nottingham Hours: 37.5 hours per week, Full-time Salary: Depending on experience + Benefits Summary: The site on which Woodthorpe Hospital now stands has provided healthcare to the people of Nottingham since 1877 and is conveniently located towards the north of Nottingham...


  • Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    An exciting opportunity has arisen within our Corporate Governance team for an Administrative Assistant, providing support to the Director of Corporate Governance/Associate Director of Corporate Governance and Head of Corporate and the wider team. The post holder should be educated to GCSE Level 4 or above for Maths and English. Applicants will be required...

  • Operations Assistant

    6 months ago


    Nottingham, United Kingdom Douglas Scott Legal Recruitment Full time

    **Operations Assistant** **Nottingham** **£24,000 - £28,000** **The Firm** Delighted to be working with one of Nottingham's leading Top100 Legal Firms to find a Operations Assistant in an exciting position based in Nottingham. With modern offices close by to commuter links, and an extremely competitive salary, this is an exciting opportunity for a...

  • Optical Assistant

    6 months ago


    Nottingham, United Kingdom Real Optical Ltd Full time

    Helping patients select frames, measuring frames for correct fit, ordering glasses and contact lenses, frame adjustments, greeting and booking in patients for their appointments, booking appointments for patients, carrying out pre-screening tests, taking payments, answering the telephone, contact lens teaches, clinic preparation and filing records. All...

  • Healthcare Assistant

    5 months ago


    Nottingham, United Kingdom Chase Medical Full time

    _Locum Healthcare Assistant work currently available in Nottingham, with pay rates of £13-£20 per hour! (Including holiday pay)_ Chase Medical are currently headhunting in the Boston area of Lincolnshire, for locum Healthcare Assistants! This great opportunity comes with flexibility thanks to Chase Medical's no minimum hours booking policy - you only work...

  • Platform Assistant

    5 months ago


    Nottingham, United Kingdom East Midlands Railway Full time

    We have an exciting opportunity to join **#TeamEMR **as Platform Assistant based at Nottingham station.** **We have a Part Time position available** **Part Time - 18.5hrs** **This roster will run on a 15 week cycle and cover majority weekends as well as some weekdays. More details can be provided.** We pride ourselves on delivering an excellent customer...

  • Planning Assistant

    5 months ago


    Nottingham, United Kingdom Tate Recruitment Nottingham Full time

    **Planning Assistant** 1. Control and plan required journey to available resources in a timely fashion ensuring wherever possible patient journey achieve KPI 2. To receive telephone calls from drivers 3. Answering calls professionally and politely and in a timely manner 4. Out of hours provide a transport booking service & completing the patient...


  • Nottingham, Nottingham, United Kingdom CV-Library Full time

    In this Production Assistant role at CV-Library, you will prepare high-quality ingredients for food products in a fast-paced environment. You will work closely with the production team to ensure that all ingredients meet quality and safety standards.You will use the Aurora system to book stock and adhere to health and safety policies and quality standards....

  • Team Assistant

    3 weeks ago


    Nottingham, United Kingdom Katie Bard (Angela Mortimer Plc) Full time

    We are seeking a Team Assistant to join a nurturing and progressive law firm based in modern offices in Nottingham City Centre! This position is offering 22k a year, full time, permanent, and hybrid. This role is perfect for a candidate who has 6months+ experience working in an administration role and is keen to join a sociable and progressive law firm. The...


  • Nottingham, United Kingdom Ramsay Health Care Full time

    Job Description Administration Assistant Location: Nottingham Woodthorpe Hospital, Nottingham Hours: 37.5 hours per week, Full-time **Salary**: Depending on experience + Benefits Summary: The site on which Woodthorpe Hospital now stands has provided healthcare to the people of Nottingham since 1877 and is conveniently located towards the north of...

  • Platform Assistant

    6 months ago


    Nottingham, United Kingdom East Midlands Railway Full time

    We are proud to be **One Team** at East Midlands Railway (EMR). We are passionate about **keeping people safe, delighting our customers, doing the right thing** and putting customers at the heart of our sustainable railway for the East Midlands. With over 2,400 employees, our people are the reason we are so successful, and our Station teams make a crucial...


  • Nottingham, United Kingdom Tate Full time

    **Administrative Assistant** **Full time** **Permanent** **Birmingham** **Salary - £21,500 - £24,000 depending on experience** **Hours - Monday to Friday 9:00am - 5:30pm** **Hybrid - 3 days office, 2 days home (3 days in the office, 2 days at home during probation period)** *** We have a superb opportunity for an experienced Administrator to join...

  • Office Assistant

    5 months ago


    Nottingham, United Kingdom Snap Recruitment Ltd Full time

    **Responsibilities**: - Support calendar maintenance for room bookings and senior members of staff - Maintain office supplies and order new supplies when needed. - Organise files and documents in an orderly fashion. - Assist with administrative tasks such as scheduling appointments, filing, data entry, etc. - When required, greet visitors and direct them to...

  • Library Assistant

    6 months ago


    Nottingham, United Kingdom Meridian Full time

    Meridian Business Support is currently recruiting for Library Assistant Part Time hours in Nottingham. **Location**: Boots Library, Nottingham (NG1) **Working hours**: Hours vary, as is a part time role. Responsible for providing a welcoming, supportive and safe study environment for students using the Library outside of core full-service...


  • Nottingham, United Kingdom Williams Lea Full time

    Multi Services Assistant **Salary**: £22,781.40 Location: Nottingham Contract: Full Time Work model: Office Based Shifts: 37.5 hours per week, Monday to Friday, 8:30am-17:00pm. Williams Lea seeks a Multi Service Assistant to join their team Williams Lea is the leading global provider of skilled business-critical support services to financial, legal...


  • Nottingham, United Kingdom Wlliams Lea Full time

    Multi Service Assistant **Salary**: £21,400 per annum Location: Nottingham, NG1 7BQ Contract: Full Time Work model: Office Based Shifts: 37.5 hours per week, Monday to Friday, 8.30am to 5pm Williams Lea seeks a Multi Service Assistant to join their team Williams Lea is the leading global provider of skilled business-critical support services to...

  • Executive Assistant

    6 months ago


    Nottingham, United Kingdom Thrive learning Full time

    We are looking for an Executive Assistant to provide a comprehensive business support service for a Nottingham based CEO. - Co-ordinate diaries, schedule appointments and manages the schedule for regular meetings so that their time is managed for maximum effectiveness - Book travel and accommodation in accordance with diary requirements - Organisation and...