Customer Service Specialist
3 weeks ago
**About us**
CUI Wear is a small business in LUTTERWORTH. We are professional, innovative, customer-centric, and our goal is to Improve the quality of life for patient's following surgery by providing abdominal medical support garments.
Our work environment includes:
- Modern office setting
- Relaxed atmosphere
- Casual work attire
- On-the-job training
**Responsibilities**:
- Provide customer services to people who enquire about products/services.
- Resolve disputes and complaints between customers and clients.
- Your primary responsibility is to provide customers with high-quality customer service.
- Handle customer complaints, provide answers to their questions, and help them to solve problems they may encounter.
- Have an efficient knowledge of all products in your range of duties.
- Enter data using Excel, CRM and Sage systems
- Support the Salesforce team
**Salary**: £20,000.00-£22,000.00 per year
**Benefits**:
- Casual dress
- Company pension
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- LUTTERWORTH: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Work Location: One location
Application deadline: 04/01/2023
Reference ID: CST23
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