Customer Service Specialist

3 weeks ago


Lutterworth, United Kingdom CUI Wear Full time

**About us**

CUI Wear is a small business in LUTTERWORTH. We are professional, innovative, customer-centric, and our goal is to Improve the quality of life for patient's following surgery by providing abdominal medical support garments.

Our work environment includes:

- Modern office setting
- Relaxed atmosphere
- Casual work attire
- On-the-job training

**Responsibilities**:

- Provide customer services to people who enquire about products/services.
- Resolve disputes and complaints between customers and clients.
- Your primary responsibility is to provide customers with high-quality customer service.
- Handle customer complaints, provide answers to their questions, and help them to solve problems they may encounter.
- Have an efficient knowledge of all products in your range of duties.
- Enter data using Excel, CRM and Sage systems
- Support the Salesforce team

**Salary**: £20,000.00-£22,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- LUTTERWORTH: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: One location

Application deadline: 04/01/2023
Reference ID: CST23



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