Customer Service Advisor
4 weeks ago
We are currently looking a Customer Services Advisor for our customer based in Lutterworth, LE17.
Pay Rate is £11.00 ph
Hours of work: 0800-1600 (Monday to Friday) - occasional early start or Saturday working may be required.
Requirements are as per below:
- Customer service experience (or similar)
- Ability to work is fast paced environment
- Excellent interpersonal skills and ability to work in a small team
- Flexibility to cover various shifts including Saturdays
- Excellent IT skills and good Microsoft packages knowledge
- Great attention to detail and ability to multitask
- Clear verbal and written communication skills
- Own transport (essential) or living locally
Job specification:
- Handling all inbound and outbound telephone calls
- Generating regular customers reports on a day to day basis
- Managinginternal and external communication
- Operating various internal systems; from stock movement to fleet tracking
- Dealing effectively with all customers enquires and conducting investigations
Rapier Employment has been established in the UK for over 30 years, specialising in supplying temporary and permanent workers into the Commercial, Production and Logistics sector.
As an equal opportunities’ employer, we pride ourselves on treating all employees fairly.
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