Inbound Call Centre Agent

4 weeks ago


Manchester, United Kingdom BLUE TIDE DEVELOPMENTS LTD Full time

**Duties**:

- Handle inbound calls in a professional and courteous manner
- Utilise phone etiquette to assist customers with inquiries and issues
- Analyse customer needs to provide appropriate solutions
- Perform data entry accurately and efficiently
- Upsell products or services where applicable
- Assist customers with multilingual support as needed

**Skills**:

- Excellent communication skills
- Strong phone etiquette and customer service skills
- Ability to analyse customer requirements effectively
- Proficient in data entry tasks
- Experience with upselling techniques

Join our team as an Inbound Call Center Representative and utilise your bilingual skills to deliver outstanding customer service.

Pay: From £23,875.00 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time
- Sick pay

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Manchester, M4 6DE: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 16/06/2024



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