Service Desk Administrator

The post holder will effectively operate the Service Desk and progress the service requests for Royal Berkshire Foundation Trust (RBFT) Estates Department. The post holder will monitor the service provider performance through KPIs and SLAs. The post holder will be working to procedures, processes and standards set by the Service Desk and Building Manager and...

Key skills required for the job are: Service Desk-L1, (mandatory). - As an Administrator, you should be able to do system administration, Incident/problem determination and resolution on a 24x7 basis Incident, Problem, Change and Configuration management, Service incidents and queries within the agreed service levels. - Perform Service Requests based on...

**Service Desk Manager / Reading / £50,000-£60,000** A leading organisation within financial services are looking to recruit a Service Desk Manager who will be responsible for driving the new Service Desk that has been implemented. Ambitious. Driven. Curious. You will have: - **Experience in IT Service Management**: - Active Directory - MS Suite of...

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a...

About the RoleWe are seeking a highly skilled Service Desk Coordinator to join our team at Xact Placements Ltd. This is an excellent opportunity for individuals who enjoy working in a fast-paced environment and have exceptional communication skills.As a Service Desk Coordinator, you will be the first point of contact for clients across the UK, handling...

Exciting vacancy for a Service Desk Manager, hybrid role, Reading based. **Your new company**This organisation is a leading document management company that is based in Berkshire. This organisation looking to hire an adept Service Desk Manager, someone who can join smoothly and keep the service desk hitting SLA's and provide excellent leadership totheir new...

**Job title**: IT Service Desk Support **Location**: Reading (with some flexibility to work from home) **Salary**: Up to £23,000.00 per annum, depending on experience **Benefits**: A generous holiday allowance (30 days plus bank holidays), a 6% matched pension scheme, excellent training and development opportunities, and family friendly policies to...

A Career Opportunity in Facilities SupportXact Placements Ltd is seeking a skilled Service Desk Operator to join our team. As a key member of our dynamic team, you will provide essential support to clients across the UK.Job Overview:This role involves being the first point of contact for customers and suppliers, handling inquiries via phone and email. You...

**Service Desk Team Lead** Salary**:£**400** a day** Status**: Inside IR35** Location**:Reading** - Hybrid** Duration**:6 months** **The Company** An award-winning Service Provider is seeking Service Desk Team Lead to work on a hybrid model of 3 days a week in the office their easily accessible office in Reading. The business is focussed on providing...

To identify and track training requirements, design, develop and co-ordinate training plans and to deliver core training for all new and existing staff to ensure that all members of the Global Service Desk teams are trained sufficiently for their role, and any training gaps are identified and remediated. Undertake all Global Service Desk Analyst duties as...

SC cleared Service Desk Analyst - 1st line Support. Hybrid working, 1 in 4 weeks onsite the rest from home Our client are looking for sc cleared Service Desk Analysts Main responsibilities: This role involves working a shift from 07:00 till 18:00 hours. ROLE OVERVIEW: DETAILED JOB DESCRIPTION: - Troubleshooting a variety of hardware and software issues -...

The** Service Desk Team Leader **at AllPoints Fibre will be responsible for the 1st Line ITIL operations of the IT Service. The vision is to create and manage clear channels of support, ensure that resourcing is covered and eliminate single points of failure. The Service Desk Team Leader reports into the IT Service Support Manager and will work closely with...

We are seeking an experienced CA Service Desk Architect to join our team in Reading, UK. The ideal candidate will have a strong background in designing and implementing Configuration Management Databases (CMDB) and data feeds into the CA suite.As a CASD Architect, you will work as part of a multi-skilled agile team, where teamwork is paramount. The role will...

Service Desk Analyst - German Speaking £25,000 - £30,000 Reading - Hybrid working James Adams is seeking several Service Desk Analysts - German speaking to join a technology company based in Reading. They are looking for someone to come and join their growing support team The role itself will be fast paced, challenging, and a fantastic opportunity to...

Xact Placements Limited is seeking a skilled Service Desk Support Specialist to join their team. This role offers a unique opportunity to work with a dynamic organization that provides top-tier Facilities Infrastructure Services. With a focus on delivering exceptional customer service, this position requires strong communication skills and the ability to...

About the Role: We are seeking a highly motivated and organised Service Desk Support Specialist to join our small but dynamic team. As the first point of contact for clients, you will handle inquiries via phone and email, coordinate facilities services, and manage supplier relationships.Main Responsibilities:Coordinate facilities services, including managing...

We have an exciting opportunity for a second line service desk analyst to join a blue-chip organisation in Reading. A SNAPSHOT OF WHAT YOU WILL BE DOING: Firstly, provide first class, multi-site support for end user incidents and service requests relating to their business and IT environment. Furthermore, maintain clear and accurate timely information for...

**Job Description**: **Service Desk Agent** **- Permanent Role - Reading Location** **Who are we?** Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion liters of water through 32,000 km of pipes, keeping taps flowing and toilets flushing. At Thames Water, every one...

**Service Desk Agent** - Permanent Role - Reading Location** **Who are we?** Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing. At Thames Water, every one of our actions, big...

Job DescriptionThe Front Desk Officer is responsible for providing an exceptional patient experience by delivering a high-quality reception service, managing patient queries, and maintaining accurate records in line with practice policies.Main Duties and ResponsibilitiesTo greet patients and visitors in a welcoming and courteous manner, providing clear and...