E-commerce Executive

3 weeks ago

Newry, United Kingdom Kukoon Rugs Full time

**4 Day Working Week, 6 months of the year April through September**

Kukoon is a family run eCommerce business based in Newry, Co. Down shipping to customers all across the World. We are now recruiting for an **eCommerce Executive** to be based in our Newry location.

This is not a stereotypical **eCommerce Executive** role. We want someone who always wants to continuously improve. Someone who can focus on the details, but also has fun while being the best

Kukoon is a family business, which first entered eCommerce through eBay in the early 2000s. We were the first sellers in our category on Amazon & we have developed a world-class marketplace strategy as we focus on delighting every possible customer who seeks to purchase a rug from us. We design 90% of our products in-house and that is why we are the largest independent rug seller in the UK and Ireland with an 8 figure online presence.

**So what will you be doing at Kukoon?**

**Digital Fluency** - _This role is entirely online (nothing to do with brick and mortar), so this is where your focus will be._
- Creating & optimising product content such as product listings for multiple digital channels (domestic and international) to enhance customer search-ability and increase conversion.
- Managing catalogue content - ensuring all products, images & information is accurate, consistent, and easily found by customers searching for their next favourite product.
- Creating marketplace specific content; aligning the information we wish to portray to the customer, with the templates, rules & parameters of marketplaces. This includes formatting Titles, Key Features, Descriptions & SEO content.

**Learning your Channel - **_Learning ‘your’ Channel’s opportunities & intricacies is the entrepreneurial mindset we are looking for in Kukoon. You will begin to learn how to run your own Channel and gain ownership and accountability along the way._
- Help build Digital Sales Channels to be world class, through great research & well planned projects
- Showcasing our catalogue, to achieve the highest impressions and conversion possible.
- Researching changes in content requirements from marketplaces & working with other internal teams such as Customer Service & Purchasing to deliver our vision to the customer.
- Prioritising smart pricing & financial analysis in order to run this Channel as your section of the business

**Data Analysis** - _We dive deep and stay focused on the details. Reports need to be timely and accurate, so we build trust across the business and make the right commercial decisions._
- Analysing & interpreting and presenting data to lead informed decision-making.
- Creating & embedding new tools & processes to drive efficiencies & accuracy.

**Desirable Criteria**:

- 1 years’ experience of selling on a website or marketplaces.

**Essential Criteria**:

- A fantastic attitude, in terms of both approach to work & relationships with others - we think individually, but we work as a team.
- You are a bit of a nerd - you love the numbers and can’t rest until things make sense
- The ability to communicate with the whole Kukoon tribe to share your thoughts and more importantly listen to others.
- You are curious - you have a growth mindset and always want to learn more.
- You are competitive - you want to win.
- You think big and move fast. Choices need to be made, better to move fast and take risks, than to hesitate and miss opportunities.
- You challenge people with respect - not every idea is going to work. It is your job as a tribe member to bring your innovative ideas and opinions to the table, even if this means they conflict with other team members.

eCommerce experience is a big advantage in this role. That being said, we want to take you on Kukoon’s eCommerce journey. Therefore training is a big part of what we do We offer expert training to each new member of staff in a variety of roles by our current team members, who are some of the best in the industry.

**The Perks of the job**
- **4 Day Working Week, 6 months of the year April through September**:

- Joining one of the UK’s top online Home & Decor companies, with ambitious growth targets and significant international expansion plans.
- Highly competitive salary
- Experience in a fast paced digital-first company that thrives on continually improving.
- Annual leave that increases with length of service - up to 38 days
- Basically giving rugs away for free with a huge employee discount
- Great working culture that values people who work hard, achieve results and like to have a bit of craic doing it.
- Perfect for someone who thrives in a company championing work/life balance

Kukoon reserves the right to enhance the criteria.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£30,000.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company pension
- Free parking
- On-site parking
- Private medical insurance

Schedule:

- Monday to Friday
- No weeken

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