Medical Secretary

1 month ago


Gloucester, United Kingdom Gloucestershire Health and Care NHS Foundation Trust Full time

An exciting opportunity has arisen for a full time, Band 4 Medical Secretary to join our friendly and welcoming Specialist Community Forensic Team (SCFT) based at Rikenel, Gloucester.

As an organisation we offer a range of professional development opportunities and would support the post holder in continuing professional development.

Please note that this role does not meet the criteria for sponsorship and therefore we are only able to consider applicants with unrestricted right to work in the UK due to the role not currently meeting the UK Government’s Visa's & Immigration's requirements for a Skilled Worker Visa.

About you

We are looking for an enthusiastic and hard-working team player with excellent communication, organisational and customer-service skills who can work collaboratively with colleagues to manage the workload on a day-to-day basis, prioritise work to meet the deadlines and sustain quality in their document production.

As the first point of contact for the Consultant and the Medical Team, you will be expected to manage enquiries from patients, carers and professionals and to provide non-clinical help. The ability to demonstrate excellent customer service and to maintain a calm, positive and flexible approach is an essential part of this post.

Previous NHS experience is essential.

At Gloucestershire Health and Care NHS Foundation Trust, we are supportive of the people we care for in the community and aim to provide a fully responsive service to everyone who needs it. This is the same approach we take for our employees. We look to value the skills and experiences of those we work with, whether they are service users, carers, families or those looking to work with us.

Gloucestershire Health and Care NHS Foundation Trust is part of the NHS. We treat NHS patients according to NHS principles and standards. The difference is the Trust is accountable to local people, rather than to Government, and so we are able to work closely with our community to develop services in the way that best suits the needs of local people.

Our Staff Survey results showed people at our Trust feel they are engaged, part of a team and work for a compassionate and inclusive organisation.

Our overall scores were better than average in eight of nine themes and level in one - the best overall results for a community, mental health and learning disabilities Trust in the south west and first equal amongst all sector NHS providers within the region too.

Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our people’s skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.


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