Sales Team Leader

3 days ago


Whiteley, United Kingdom Solve Recruitment Limited Full time

Our Client is an independently owned Tech Company based in Whiteley, Hampshire.

Here's a little from them

There's no better time to join us as we continue to grow and execute our exciting future plans. We really care about our employees and endeavour to provide a happy and exciting workplace. We'd love you to be a part of our future and grow with us.

We’re an ambitious company looking for equally ambitious individuals that believe in a customer centric approach, sharing our desire to delight our customers and be the best at what we do.

**The Responsbilities of the role**

To manage and motivate the Residential Sales team. To prospect, qualify and convert opportunities for new broadband customers, and to identify additional opportunities for products and services to be upsold.
- 1 to 1 meetings and regular informal catch ups with team members
- Performance management of team members
- Escalation point for every eventuality - inspiring confidence to the sales team
- Motivating and inspiring the sales team to perform and achieve targets
- Handling and resolving customer complaints
- Create and identify opportunities for new and existing customers
- Manage customer relationships
- Listen to customer requirements and present appropriately to make a sale
- Negotiate on price, costs, delivery and specifications with customers and managers
- Delivery of KPI and targets to include volume and profit
- Cleansing of data on the company’s database
- Working in a target driven, fast paced environment
- Complying to Ofcom standards by following a scripted sales pitch and proven sales process
- Helping newly recruited Sales Executives to close sales deals
- Provide 1 to 1 support for new starters
- Coaching and mentoring sales team on a daily basis
- Must be confident in both managing daily performance of the department and then reporting on these results to key internal stakeholders

**A little about you**
- Personable and confident with Sales leadership experience
- Natural leader with a desire to manage a team
- Excellent communication skills with the ability to motivate staff and understand their development needs
- Enjoys working with people
- Tenacious, tactful and approachable
- Motivated to work within a team
- Demonstrates integrity and remains calm in challenging situations
- Delivers every time to high standards - time, cost, quality, efficiency and value
- Understands how own role contributes to business objectives and internal customer satisfaction
- Puts in a sustained effort to get things right; stays focused on the end result
- Delivers against expectations on or ahead of time
- Tackles potential problems on own initiative
- Communicates in an open, candid, complete and consistent manner
- Is confident gathering facts and statistics
- Approachable and supportive

**This role is**
- Permanent
- Full time
- Office-based
- £30k basic salary + OTE of £50k

**Advantages**
- Regular incentives and bonus scheme
- Opportunities for learning and growth
- 20 days holiday plus bank holidays
- Day off for your birthday
- Employer pension contributions
- Subsidised gym membership
- Free parking
- Employee Advantage Program


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