Head of Sales

3 weeks ago

Whiteley, United Kingdom Solve Recruitment Limited Full time

Our Client are a fast growing Tech Company, independently owned, with an incredible team.

With ambitious goals, we are looking for an equally ambitious Head of Sales to lead their sales and retentions teams. The right person will be target driven and able to lead and inspire a team of sales professionals.

**Key duties and responsibilities**
- Lead and inspire a team of sales & retentions advisors to achieve individual and team KPIs and excellent customer satisfaction
- Work with senior management to identify and drive change through the sales and retentions team - Ensure the quality of information recorded in the system remains high at all times
- Provide training as required to sales advisors
- Complete performance reports and submit to senior management
- Manage leads and cases for both teams, ensuring they are actioned within agreed SLAs
- Develop staff through coaching, advice, and motivational techniques to help the sales team to maximise the potential for revenue development from both inbound and outbound calls
- Prioritise and manage Customer complaints in a professional and efficient manner and escalate to the right level of authority where necessary
- Demonstrate solid commercial awareness
- General departmental administration and organisation of department tasks
- Work with the management team on ad-hoc projects to assist with business change
- Perform other administration duties as and when required by management
- Liaise with service delivery, customer service and billing teams when required

**Knowledge, Skills & Experience Required**
- At least 2 years of proven work experience as Team Leader/ Supervisor within a Call Centre/Sales environment.
- A good understanding of working with KPIs and conversion rates
- Excellent Leadership, Sales and People Management skills
- Well organized and self
- driven individual with demonstrated ability to prioritize and effectively complete multiple tasks
- Proven ability to manage a team and deliver results
- Proficient in Microsoft Office
- Excellent communication skills, both written and verbal

**The Package & Benefits**

£40k - £50k basic + uncapped OTE

**This role is**:

- Permanent
- Full time
- Office-based - would not suit someone who cannot get to the office
- Working hours: 08:30-17:30, Monday to Friday.

**Advantages**
- Regular incentives and bonus scheme
- Opportunities for learning and growth
- 20 days holiday plus bank holidays
- Day off for your birthday
- Employer pension contributions
- Corporate gym membership
- Free onsite parking

  • Sales Ledger Administrator

    7 months ago

    Whiteley, United Kingdom Corrigenda Full time

    FULL TIME - 40 hours per week **Benefits**: Employee Assistance Programme, Bupa Cashplan and company pension **Based**: Whiteley Office Corrigenda are one of the South’s leading providers in facilities management and capital projects sectors. Our engineers, supported by an experienced back up office team, have developed a reputation for delivering first...

  • Finance Assistant

    3 weeks ago

    Whiteley, United Kingdom Daniel Thwaites Full time

    **We’re looking for a Financial Assistant for our busy hotel & spa.** As Finance Assistant, you will be part of the Senior Leadership Team, you will have a head for figures and enjoy a fast-paced environment. **Your day to day; - Working closely with the Finance team at Head Office to ensure accuracy of management accounts providing journal adjustments...

  • Recruitment Resourcer

    2 weeks ago

    Whiteley, United Kingdom Fusion People Ltd Full time

    **Recruitment Resourcer** Basic Salary - £20,000 Fusionpeople are looking for a Recruitment Resourcer to join the growing Construction and M&E Division based in our head office in Whiteley. This is an entry level position within the business with no previous experience required. Once you have completedour in-house, on the job training plan you will add...

  • Paid Social Specialist

    3 weeks ago

    Whiteley, United Kingdom Solve Recruitment Full time

    Our Client are a fast-growing Mobile Phone & Tech Company, with a fabulous team and plenty of exciting plans for the future. Due to their strategic growth, we now have an opportunity for a passionate Marketing Executive to really make their mark in this booming industry. **Details of this position** The purpose of this role is to manage Google AdWords PPC...

  • Senior PPC Specialist

    3 weeks ago

    Whiteley, United Kingdom Solve Recruitment Full time

    Our Client are a fast-growing Mobile Phone & Tech Company, with a fabulous team and plenty of exciting plans for the future. Due to their strategic growth, we now have an opportunity for a passionate Marketing Executive to really make their mark in this booming industry. **Details of this position** The purpose of this role is to manage Google AdWords PPC...

  • PPC Specialist

    2 weeks ago

    Whiteley, United Kingdom Solve Recruitment Full time

    Our Client are a fast-growing Mobile Phone & Tech Company, with a fabulous team and plenty of exciting plans for the future. Due to their strategic growth, we now have an opportunity for a passionate Marketing Executive to really make their mark in this booming industry. **Details of this position** The purpose of this role is to manage Google AdWords PPC...

  • Provisioning Agent

    2 weeks ago

    Whiteley, United Kingdom OneCom Full time

    **Role: Provisioning Agent** **Location: Whiteley with Hybrid working** **Competitive Salary: £20,700 increasing to £23,200 after probation.** **Fantastic Hours: Mon - Fri, 8:00am - 5:00pm** **The task at hand**: We currently have an exciting opportunity available for a **Provisioning Agent** to join our Project Delivery team. As a Provisioning Agent,...

  • Project Delivery Manager Ftc

    3 weeks ago

    Whiteley, United Kingdom Onecom Full time

    **Location: Remote** **Salary: Up to £45,000 DOE** **Hours: Mon - Fri / 8:30 - 5:30** **Co-workers**: 600+ **Who we are**:Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to in excess of 800,000 Corporate citizens globally. We’ve...