Customer Services Advisor

6 months ago


Alfreton, United Kingdom David Nieper Ltd Full time

Use your excellent customer care skills and enjoy being an essential part of our highly trained and very friendly Customer Services team. Enjoy speaking directly to customers every day, taking great care and attention to provide the best possible service, to process orders efficiently and solve problems promptly. This is an exciting opportunity to join a successful international fashion business.

Excellent communication skills, a friendly, enthusiastic personality and a professional telephone manner are all essential requirements. Experience of providing world class service would be a great advantage, however an attentive, friendly manner and a professional, well organised approach are equally as important. Flexibility with regards to your hours of work would be helpful.

The job is varied and interesting and, as an expanding family business, employing over 200 people, we can provide in depth training, a friendly, supportive working environment and competitive future earnings potential.

**The Role**:

- Customer liaison
- Telephone Sales
- Processing orders
- Computer operation

**Hours**: The hours will be a set rota, working 3 days per week: 9.30am-5.30pm, plus every other Saturday 10.00am-6.00pm.

**Job Types**: Part-time, Permanent

Pay: From £11.44 per hour

**Benefits**:

- Canteen
- Company events
- Discounted or free food
- Employee discount
- Employee mentoring programme
- Free parking
- On-site parking
- Referral programme
- Work from home

Schedule:

- Monday to Friday
- Weekend availability

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 3 years (required)

Work Location: In person



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