Ward Assistant

8 months ago


Redditch, United Kingdom Worcestershire Acute Hospitals NHS Trust Full time

You will work as an integral part of the clinical ward / area team and to be responsible for the co-ordination of all patient facilities / services in the ward area, ensuring a clean, safe and comfortable environment. The main element of the role is ensuring and supporting the delivery of cleaning, catering and minor maintenance, together with other specified tasks to meet individual patients needs, as determined by the ward sister / charge nurse. You will work co-operatively with colleagues, as part of the team and perform additional duties as and when directed by the ward clinical team, to enable nursing staff to undertake direct patient care. Main duties of the job Communication When required greet patients and visitors to the area being mindful for good relationships between patients, staff and relatives.

Communicate effectively with other team members. Work as part of the ward team to ensure the continual provision of the highest possible standards of service. Communicate effectively with patients and carers, recognising their needs for alternative methods of communication. To liaise with maintenance staff to ensure that equipment is in working order.

Organise and update notice boards as appropriate. Maintain a high standard of personal behaviour and ensure effective communication with all members of the multidisciplinary team, patients carers and relatives. Act as a point of contact for ward based volunteers, providing local induction and day to day guidance. Personal and people development Take responsibility for personal updating and development, including mandatory training Development Review Process.

Take responsibility for maintaining a record of own personal development. Participate in the Trust Appraisal System. Work with management on any new training requirements. Demonstrate skills and activities to others who are undertaking similar work.

Ensure that Patients information booklets are always available on the locker.


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