Patient Care Assistant

3 months ago


Cardiff, United Kingdom CVS UK Ltd Full time

**We have a fantastic opportunity for a Veterinary Receptionist/Patient Care Assistant to work across our Petherton and Malborough road practice**

This is a full time role (40 hours per week), the role time will be divided 20 hours PCA and 20 hours reception across Pethertons and Marlborough Road.
- The shifts will be 10 hours a day (8am-7pm) with a 1 hour lunch break
- It willalso include Saturdays (8.30am-2.30pm) on a rota basis. Time is given back the following week

You will provide a friendly, efficient and professional service to our clients and their animals. You will need to be able to work well within a team, sometimes under high pressure. Previous veterinary receptionist experience would be preferable but not essential.

Main duties would include:

- Answering the telephone, booking appointments and processing prescription requests
- Dealing with clients at the reception desk, taking payments and dealing with enquiries
- Accurately recording client and animal information on our IT system, so good IT skills would be preferable
- Cleaning duties are involved
- Animal handling
- Assisting vets and nurses in restraining animals for treatment
- Cleaning, walking and feeding patients

In return, you will receive:

- Salary in line with National Minimum Wage
- 6 weeks leave a year (5 weeks plus bank holidays/equivalent) rising to 7.6 weeks leave a year after first 5 years of service (1 extra day per annum based on service)
- Industry leading enhanced Maternity, Paternity and Adoption Leave pay offering 10 weeks full and 10 weeks half pay
- Pension
- Staff discount scheme on Veterinary bills and products
- Employee Assistance Programme
- Access to First Aid for Mental Health and Wellbeing Champions across CVS and 300 trained CVS colleagues in this role.
- Access to a range of flexible benefits to suit your needs - such as subsidised gym membership, and cycle to work scheme


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