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Patient Care Support Specialist

2 months ago


Cardiff, Cardiff, United Kingdom Spire Healthcare Ltd Full time

Patient Care Support Specialist | Full Time | Permanent | Outpatients

Spire Healthcare Ltd is seeking a dedicated Patient Care Support Specialist with a background in hospital settings to enhance our Outpatient Department.

As a leading provider of private healthcare, we specialize in a variety of treatments and conditions, particularly excelling in orthopaedic care, ensuring high standards of service for musculoskeletal issues.

Key Responsibilities

  • Assisting the healthcare team in delivering outstanding patient care
  • Supporting and monitoring patient progress
  • Recognizing and communicating any significant changes in patient health to the appropriate medical personnel
  • Facilitating patient mobility in accordance with hospital protocols

Ideal Candidate Profile

  • Prior experience as a Healthcare Assistant in a hospital is essential
  • Strong communication and interpersonal skills are required
  • Possession of NVQ Level 3 qualification
  • Experience in performing ECGs, Phlebotomy, Blood Pressure monitoring, and Patient Observations is necessary

Working Hours: 37.5 hours per week, Monday to Thursday from 08:00 to 20:30, Friday from 08:00 to 18:00, and Saturday from 08:00 to 13:00.

Contract Type: Permanent

Employee Benefits

We provide a competitive salary along with a comprehensive benefits package, which includes:

  • 35 days of annual leave, inclusive of public holidays
  • Employer and employee contributory pension with flexible retirement options
  • 'Spire for you' reward platform offering discounts and cashback from over 1000 retailers
  • Complimentary wellness screening
  • Private medical insurance
  • Life assurance coverage

Our Core Values:

We take pride in our heritage and uphold our values:

  • Promoting clinical excellence
  • Acting with integrity
  • Passionate about patient care
  • Simplicity in our processes
  • Delivering on our commitments
  • Collaborating and celebrating our successes

At Spire Healthcare, we are committed to fostering an inclusive environment where diversity is celebrated. Our employees are our greatest asset, and their dedication and compassion set us apart in the healthcare sector.

We prioritize our employees' well-being through a balanced work-life approach, continuous development, and recognition of their contributions.

For us, healthcare is not just about treating conditions; it is about caring for individuals.