Patient Care Specialist

4 weeks ago


Cardiff, Cardiff, United Kingdom Optical Express Full time
Job Title – Patient Advisor

Location – Cardiff

Hours – Full time, 40 hours

Salary – £27,000 & benefits, full training will be given

At Optical Express, we're committed to delivering exceptional patient care and outstanding clinical outcomes. Our team works together to strive for excellence, supporting each other and respecting our differences.

We're passionate about making a positive impact on our local communities through charitable and environmental projects. As a Patient Advisor, you'll be part of a culture that prioritizes care, trust, and integrity.

What We Offer
  • An industry-leading salary with excellent bonus potential
  • State-of-the-art, modern working environments
  • 29 days annual leave
  • Free Laser Eye Surgery and Intraocular Lens Surgery
  • Free eye tests
  • Discounted prescription eye wear and sunglasses
  • Generous Optical Express friends and family discount scheme
  • Ongoing training and development opportunities
  • Pension scheme

As a Patient Advisor, your primary focus will be on making our patients feel comfortable and relaxed while providing a 5-star service. You'll enjoy meeting new people and possess strong communication skills to interact with patients and ophthalmic professionals.

Key Responsibilities
  • Building strong relationships with our patients
  • Performing diagnostic eye scans (full training will be provided)
  • Confidently relaying patient information to the optometrist for a smooth patient journey
  • Maintaining accurate and up-to-date patient records
  • Arranging affordable finance options for each patient
  • Scheduling patients' consultations and surgeries with our optometrists and surgeons

We're looking for a driven and passionate individual with excellent written and verbal communication skills. You'll be able to demonstrate strong negotiation skills, be self-motivated, and possess strong organisational skills. If you believe you have the right skills and attributes for this role, we'd love to hear from you.



  • Cardiff, Cardiff, United Kingdom Optical Express Full time

    {"title": "Patient Advisor Role", "description": "Delivering Exceptional Patient CareAt Optical Express, we are committed to providing outstanding patient care and exceptional clinical outcomes. As a Patient Advisor, you will play a vital role in making our patients feel comfortable and relaxed while providing a 5-star service.Your Key...


  • Cardiff, Cardiff, United Kingdom Optical Express Full time

    {"title": "Patient Advisor Role", "description": "Delivering Exceptional Patient CareAt Optical Express, we are committed to providing outstanding patient care and exceptional clinical outcomes. As a Patient Advisor, you will play a vital role in making our patients feel comfortable and relaxed while providing a 5-star service.Your Key...


  • Cardiff, Cardiff, United Kingdom Optical Express Full time

    {"title": "Patient Advisor Role", "description": "Delivering Exceptional Patient CareAt Optical Express, we are committed to providing outstanding patient care and exceptional clinical outcomes. As a Patient Advisor, you will play a vital role in making our patients feel comfortable and relaxed while providing a 5-star service.Your Key...


  • Cardiff, Cardiff, United Kingdom Optical Express Full time

    {"title": "Patient Advisor Role", "description": "Delivering Exceptional Patient CareAt Optical Express, we are committed to providing outstanding patient care and exceptional clinical outcomes. As a Patient Advisor, you will play a vital role in making our patients feel comfortable and relaxed while providing a 5-star service.Your Key...


  • Cardiff, Cardiff, United Kingdom Optical Express Full time

    Job Title – Patient AdvisorLocation – CardiffHours – Full time, 40 hoursSalary – £27,000 & benefits, full training will be givenAt Optical Express, we're dedicated to delivering exceptional patient care and outstanding clinical outcomes. Our team works together to strive for excellence, supporting each other and respecting our differences.We're...


  • Cardiff, Cardiff, United Kingdom Optical Express Full time

    {"title": "Patient Advisor Role", "description": "Join Our TeamLocation - CardiffHours - Full time, 40 hoursSalary - £27,000, benefits, full training will be givenAt Optical Express, we're dedicated to delivering exceptional patient care and outstanding clinical outcomes. Our team works together to strive for excellence, supporting each other and respecting...


  • Cardiff, Cardiff, United Kingdom Optical Express Full time

    {"title": "Patient Advisor Role", "description": "Join Our TeamLocation - CardiffHours - Full time, 40 hoursSalary - £27,000, benefits, full training will be givenAt Optical Express, we're dedicated to delivering exceptional patient care and outstanding clinical outcomes. Our team works together to strive for excellence, supporting each other and respecting...


  • Cardiff, Cardiff, United Kingdom Optical Express Full time

    Job Title – Patient AdvisorLocation – CardiffHours – Full time, 40 hoursSalary – £27,000 & benefits, full training will be givenAt Optical Express, we're committed to delivering exceptional patient care and outstanding clinical outcomes. Our team works together to strive for excellence, supporting each other and respecting our differences.We're...


  • Cardiff, Cardiff, United Kingdom Optical Express Full time

    Job Title – Patient AdvisorLocation – CardiffHours – Full time, 40 hoursSalary – £27,000 & benefits, full training will be givenAt Optical Express, we're committed to delivering exceptional patient care and outstanding clinical outcomes. Our team works together to strive for excellence, supporting each other and respecting our differences.We're...

  • Community Dentist

    2 months ago


    Cardiff, Cardiff, United Kingdom Cardiff and Vale University Health Board Full time

    About the RoleWe are seeking a highly skilled and dedicated Community Dental Officer to join our team at Cardiff and Vale University Health Board. As a key member of our Community Dental Service, you will play a vital role in providing high-quality clinical care to adults and children in line with the Welsh Health Circular (WHC/2022/22).Key...

  • Community Dentist

    2 months ago


    Cardiff, Cardiff, United Kingdom Cardiff and Vale University Health Board Full time

    About the RoleWe are seeking a highly skilled and dedicated Community Dental Officer to join our team at Cardiff and Vale University Health Board. As a key member of our Community Dental Service, you will play a vital role in providing high-quality clinical care to adults and children in line with the Welsh Health Circular (WHC/2022/22).Key...


  • Cardiff, Cardiff, United Kingdom Optical Express Full time

    Job Title – Patient AdvisorLocation – CardiffHours – Full time, 40 hoursSalary – £27,000 & benefits, full training will be givenAt Optical Express, we're committed to delivering exceptional patient care and outstanding clinical outcomes. Our team works together to strive for excellence, supporting each other and respecting our differences.We're...


  • Cardiff, Cardiff, United Kingdom Optical Express Full time

    Job Title – Patient AdvisorLocation – CardiffHours – Full time, 40 hoursSalary – £27,000 & benefits, full training will be givenAt Optical Express, we are committed to delivering exceptional patient care and outstanding clinical outcomes. Our team works together to strive for excellence, supporting each other and respecting our differences.We focus...


  • Cardiff, Cardiff, United Kingdom Optical Express Full time

    Job Title – Patient AdvisorLocation – CardiffHours – Full time, 40 hoursSalary – £27,000 & benefits, full training will be givenAt Optical Express, we're committed to delivering exceptional patient care and outstanding clinical outcomes. Our team works together to strive for excellence, supporting each other and respecting our differences.We're...


  • Cardiff, Cardiff, United Kingdom Optical Express Full time

    Job Title – Patient AdvisorLocation – CardiffHours – Full time, 40 hoursSalary – £27,000 & benefits, full training will be givenAt Optical Express, we're committed to delivering exceptional patient care and outstanding clinical outcomes. Our team works together to strive for excellence, supporting each other and respecting our differences.We're...


  • Cardiff, Cardiff, United Kingdom Optical Express Full time

    Job Title – Patient AdvisorLocation – CardiffHours – Full time, 40 hoursSalary – £27,000 & benefits, full training will be givenAt Optical Express, we're committed to delivering exceptional patient care and outstanding clinical outcomes. Our team works together to strive for excellence, supporting each other and respecting our differences.We're...


  • Cardiff, Cardiff, United Kingdom Optical Express Full time

    Job Title – Patient AdvisorLocation – CardiffHours – Full time, 40 hoursSalary – £27,000 & benefits, full training will be givenAt Optical Express, we're committed to delivering exceptional patient care and outstanding clinical outcomes. Our team works together to strive for excellence, supporting each other and respecting our differences.We're...

  • Nurse Care Specialist

    2 weeks ago


    Cardiff, Cardiff, United Kingdom beBee Professionals Full time £28,000 - £35,000

    We are seeking a compassionate and experienced Nurse Care Specialist to join our healthcare team at beBee Professionals in Cardiff. The successful candidate will be responsible for providing patient care, administering treatments, and collaborating with other healthcare professionals to ensure the best outcomes for our patients.Key Responsibilities:Assess...


  • Cardiff, Cardiff, United Kingdom iRecruit Care Full time

    Job Title: Registered NurseLocation: Job Type: PermanentPay Rate: £20 per hourShift: Nights/DaysWe are seeking a skilled Registered Nurse to provide high-quality care to our clients. If you are passionate about delivering exceptional patient care and have a strong commitment to NMC guidelines, this is an excellent opportunity for you.Patient Care: Conduct...


  • Cardiff, Cardiff, United Kingdom Cwm Taf Morgannwg University Health Board Full time

    Seeking an experienced and innovative nurse to join our Integrated Sexual Health team as a Clinical Nurse Specialist in HIV Care. This role involves delivering high-quality patient-centered care to clients attending the Integrated Sexual Health Services of Cwm Taf Morgannwg Health Board (CTMUHB) and clients residing in HMP Parc in Bridgend.Main...