Customer Service Representative

3 months ago


Preston, United Kingdom N A Raven Limited Full time

**About us**

N A Raven Limited is a small business in Preston, PR1 3NU. We are professional, agile and innovative.

Our work environment includes:

- Modern office setting
- Food provided
- Growth opportunities

**Responsibilities**:

- Resolve customer inquiries and complaints in a timely manner.
- Identify customer needs and provide solutions to meet those needs.
- Maintain customer records and update customer information as needed.
- Provide product information and answer questions about features, pricing, and availability.
- Process orders, returns, and exchanges.

**Job Types**: Full-time, Part-time
Part-time hours: 20 per week

**Salary**: £25,375.00-£26,869.00 per year

**Benefits**:

- Flexitime

Flexible Language Requirement:

- English not required

Schedule:

- 8 hour shift
- Flexitime
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Preston, PR1 3NU (preferred)

Ability to Relocate:

- Preston, PR1 3NU: Relocate before starting work (preferred)

Work Location: In person



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