Repairs Administrator
5 months ago
Overview:
We now have an exciting opportunity for a Repairs Administrator to join our Canning Town based maintenance and repairs team on a full time permanent basis.
Our maintenance business provides a range of expert planned and responsive maintenance services to domestic properties and commercial buildings in the social housing, health and social care sectors. We look after a growing number of healthcare buildings for NHS Trusts, residential homes and educational facilities. Using the latest technology we ensure properties are well maintained, efficient and fit for purpose.
**See our careers video for more information about working for Rydon**:
Job Purpose:
As Repairs Administrator you will be providing administrative support to our Repairs team in the execution of repairs on a housing association contract. You will be based from our office in Canning Town, however we do operate a ‘hybrid working’ culture, and this means that some home working is possible. As repairs administrator you will be acting as the main link between our operational team (maintenance operatives and engineers) and our contact centre team.
**Key responsibilities as Repairs Administrator include;**
- Monitoring and analysis of all repairs through from inception to completion to ensure contract timescales are adhered to.
- Monitoring of follow on works to completion in agreed timescales.
- Maintain and update daily job progress reports.
- Manage and update Supervisor and Operatives diaries.
- Maintain resident communications and assist in managing expectations.
- Build and maintain relationships with internal and external customers.
Other key responsibilities includes reporting on and maintaining data, which includes producing and analysing Key Performance Indicator (KPI) reports on a weekly, monthly and ad hoc basis, maintaining databases such as our repairs system (Planet FM) and the distribution of incoming/outgoing communications (e.g., letters, telephone calls, deliveries), typing and filing of documents and ad-hoc administration duties.
**What we can offer you as Repairs Administrator;**
- A competitive starting salary.
- 25 days holiday with the ability to increase up to 30 days.
- Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services.
- Company pension, life assurance and income protection.
- Flexible benefits for you to choose from including Critical Illness, DenPlan, GymFlex and Cycle to work schemes.
- Health and wellness benefits such as free flu vaccinations, access to an Employee Assistance and Wellbeing Programme, BUPA Health & Wellbeing Plans, access to our Health and Wellbeing portal with an extensive range of advice and resources and much much more
- Opportunities to progress your career across the business.
- Full training, ongoing coaching and support.
This is a full time permanent posiiton and working hours are 40 per week, Monday to Friday, 8am to 5pm.
If you are looking for a varied and interesting role and want to join a diverse and growing company then we look forward to hearing from you.
Experience Required:
Previous administration or helpdesk experience gained working for a maintenance or construction contractor or housing association would be highly desirable, although not essential and experience gained in other sectors will be considered.
If you have the above experience we'd strongly encourage you to apply.
Additional Information:
As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits.
For more details on our culture and what it’s like to work at Rydon, please click here
-
Repairs Administrator
5 months ago
London, United Kingdom Industrial Dwellings Society Full time**Repairs Administrator** IDS are looking for a repairs administrator for 3 month fixed term basis and will be responsible for the provision of a professional customer focused front line service for IDS’s customers. The day to day duties will include: - Being the first point of contact for repairs queries - Helping out with other areas of the business -...
-
Repairs Administrator
7 months ago
London, United Kingdom Akton Recruitment Full time**Repairs Administrator** **Westminster** I am recruiting for a local authority who is looking for someone to Provide general administrative support to the area surveying team.You will be the main point of contact for enquiries in the area team, liaising with residents and contractors to arrange appointments, managing tasks on CRM and ensuring they have...
-
Repairs Administrator
6 months ago
London, United Kingdom MMP Consultancy Full timeMMP Consultancy are working with a fantastic organisation to recruit Repairs Administrator to join them on a temporary contract based in North West London. We are seeking enthusiastic and experienced administrators or coordinators to apply, who possess exceptional customer service and clerical skills. Ideally someone who thrives in challenging atmospheres...
-
Repairs Administrator
5 months ago
London, United Kingdom Colbern Limited Full time482939-3766-23325 NCD Repairs Administrator Southwark Contract £17.90 per hour Our client is looking for an experienced Repairs Administrator. To assist in ensuring that the Asset Management Business unit provides an efficient and effective service, which meets service, legislative and council policy requirements, through business co-ordination and...
-
Repairs Administrator
5 months ago
London, United Kingdom The Hyde Group Full time**London Bridge** **£24,000** Hyde is looking to recruit a Repairs Administrator. Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows...
-
Repairs Administrator
5 months ago
London, United Kingdom PIXCEL DESIGN LTD Full timeTo process the raising of jobs, as necessary, using Housing Works Order System, liaise with the Contact Centre providing all necessary service information and support to ensure service targets and standards are achieved, appointments systems are maintained effectively for both the Client and Housing staff To carry out administrative tasks associated with...
-
Repairs Administrator
5 months ago
London, United Kingdom Akton Recruitment Full timeHackney £19 Per Hour I am recruiting for a local authority who is looking for someone to join the Housing Repairs teams to provide effective administrative support including filing, photo-copying, collating, binding, stationery supplies and data input. Job Role To process the raising of jobs, as necessary, using Housing Works Order System, liaise with...
-
Repairs Administrator
5 months ago
London, United Kingdom Deekay Technical Full timeNon Hybrid Role: - Fulltime, 36 hours per week Providing general administrative support to the area surveying team. The successful post holder will be the main point of contact for enquiries in the area team, liaising with residents and contractors to arrange appointments, managing tasks on CRM and ensuring they have either been responded to or assigned...
-
Repairs Administrator
5 months ago
London, United Kingdom Deekay Technical Full timeNon Hybrid Role: - Fulltime, 36 hours per week - Providing general administrative support to the area surveying team. - The successful post holder will be the main point of contact for enquiries in the area team, liaising with residents and contractors to arrange appointments, managing tasks on CRM and ensuring they have either been responded to or assigned...
-
London, Greater London, United Kingdom undisclosed Full timeRepairs Administrator - Maintenance£28,000 - PermanentNorth West London - BrentA leading construction contractor working within repairs and maintenance seeks a Repairs Administrator/Planner to join their team in NW London.Monitoring inbox inquiries and answering phone callsRaising repair ordersHandling client queriesUndertaking general administration...
-
Repairs Team Administrator
5 months ago
London, United Kingdom Wandle Housing Association Ltd Full timeAt Wandle we support people across south London who need a home, by delivering safe and affordable homes along with low cost, dependable, localised services to our customers. The Repairs Team are responsible for the repairs and maintenance of our properties, as part of providing safe and secure homes. This role will help ensure that we maintain the...
-
Administrator (Housing Repairs)
5 months ago
London, United Kingdom Daniel Owen- UK Full timeContract Type: - Permanent- Location: - London- Industry: - Property Services- Salary: - £17 - £20 per hour- Start Date: - ASAP- Duration: - On-going- REF: - SR- MC050_1692097274- Contact Name: - Sophie Rowley- Job Published: - about 6 hours ago**Looking for Administrator for a large Repairs company in South East London** **Exciting opportunity for...
-
Head of Repairs
5 months ago
London, United Kingdom Bridge of Hope Full timeThe interim Head of Repairs is responsible for the leadership and management of repairs teams including planning and administration, DLO, customer feedback team, surveyors and contract management., - Deliver a high quality repairs services to the residents of council buildings - Ensure that a positive Health and Safety culture exists and all relevant...
-
Repairs Advisor
5 months ago
London, United Kingdom Akton Recruitment Full time**Repairs Advisor** **Lewisham** **£20 Per Hour **Key Responsibilities** To act as first point of contact for residents to receive and resolve calls from internal and external customers including Raising repairs orders; variation requests, no access reports, requests for additional jobs and provide detailed advice to customer queries. To undertake...
-
Repairs Advisor
5 months ago
London, United Kingdom iWork Recruitment Limited Full timeContract to start on 04-03-24 until 02-08-24 with a possible extension. **Main Purpose of the job**: To provide an effective, flexible and comprehensive administrative support service for the Responsive Repairs Service. **Summary of Responsibilities and Personal Duties**: To act as first point of contact for residents to receive and resolve calls from...
-
Commercial Administrator
2 weeks ago
London, Greater London, United Kingdom Howells Recruitment Full timeCommercial Administrator - Social Housing Repairs & Maintenance Specialist**Job Summary**We are working with a leading Social Housing Repairs and Maintenance Contractor to find a successful and proactive Commercial Administrator to join their team. The successful candidate will be responsible for delivering all aspects of the commercial, financial and...
-
Repairs Advisor
5 months ago
London, United Kingdom Akton Recruitment Full timeLewisham £17.50 Per Hour **Responsibilities**: 1. To act as first point of contact for residents to receive and resolve calls from internal and external customers including Raising repairs orders; variation requests, no access reports, requests for additional jobs and provide detailed advice to customer queries. 2. To undertake administrative tasks for...
-
Commercial Administrator
3 weeks ago
London, Greater London, United Kingdom Howells Recruitment Full timeJob Title: Commercial Administrator - Social Housing Repairs & Maintenance SpecialistWe are working with a leading Social Housing Repairs and Maintenance Contractor to find a successful and proactive Commercial Administrator to join their team. The successful candidate will be responsible for delivering all aspects of the commercial, financial and...
-
Repairs Coordinator
4 weeks ago
London, Greater London, United Kingdom Antony James Recruitment Full timeRepairs AdministratorOur client, a social housing provider, is seeking an experienced Repairs Administrator to join their office-based team. This role offers a competitive salary of £25,000 - £29,000 per annum.Key Responsibilities:Update databases to ensure accurate records.Utilize strong IT skills and excellent telephone etiquette to communicate...
-
Repairs Coordinator
4 weeks ago
London, Greater London, United Kingdom Antony James Recruitment Full timeRepairs AdministratorOur client, a social housing provider, is seeking an experienced Repairs Administrator to join their office-based team. This role offers a competitive salary of £25,000 - £29,000 per annum.Key Responsibilities:Update databases to ensure accurate records.Utilize strong IT skills and excellent telephone etiquette to communicate...