Repairs Administrator

3 months ago


London, United Kingdom Industrial Dwellings Society Full time

**Repairs Administrator**

IDS are looking for a repairs administrator for 3 month fixed term basis and will be responsible for the provision of a professional customer focused front line service for IDS’s customers. The day to day duties will include:

- Being the first point of contact for repairs queries
- Helping out with other areas of the business
- Taking repairs requests from residents and staff
- Placing orders with approved contractors, keeping clear records of works ordered by using our IT systems
- Updating property records and property database to ensure that accurate records and information are available
- Assisting with the processing of contractors invoices relating to repair and maintenance works
- Assisting in the monitoring of customer satisfaction and feedback relating to the repairs service
- Assisting booking appointments for gas servicing and associated works, log all compliance information and help ensure compliance

**Job Type**: Fixed term contract

**Salary**: £22,127.95-£23,000.00 per year

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Ability to Commute:

- London, N15 4NP (required)

Work Location: In person


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