Repairs Advisor
6 months ago
**Repairs Advisor**
**Lewisham**
**£20 Per Hour
**Key Responsibilities**
To act as first point of contact for residents to receive and resolve calls from internal and external customers including Raising repairs orders; variation requests, no access reports, requests for additional jobs and provide detailed advice to customer queries.
To undertake administrative tasks for the Repairs department: supporting the responsive repairs, work scheduling and contact centre functions.
Monitor, chase-up and co-ordinate repair work orders until completed. Prepare progress notes, orders and relevant statistics.
Upkeep of system data for all responsive repair orders. Capture and resolve errors and manage exceptions as highlighted.
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Repairs Advisor
6 months ago
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Housing Repairs Customer Service Advisor
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