Enhanced User Support Officer

**IT User and Application Support Assistant** Hay & Kilner are a full-service law firm with offices in the heart of Newcastle city centre and in Wallsend Town centre and we are currently expanding our team. Hay & Kilner provides a comprehensive service across an extensive range of practice areas, which covers all our client’s legal requirements. We are...

We are excited to offer the opportunity to bring on board a User Research Officer. As a digital team we are continuing to expand our growing team. As a User Research Officer you will be responsible for carrying out user research across its digital transformation projects. What do we offer? - 27 days leave (increasing with length of service) plus 8 bank...

**In this role, you are accountable for**: 1. Taking responsibility for specific areas of the business and/or projects, and working closely and alongside Service and Project Management teams and Corporate Functions to develop user experience and research needs. 2. Working with project and service teams to devise appropriate research strategies to facilitate...

**In this role, you are accountable for**: Specialist skills Assisting the User Researcher with the necessary phases of GDS research (e.g. Discovery, Alpha, Beta) to understand the user needs in relation to the assigned project. This could include face to face interviews, pop up research, focus groups, card sorting, workshops, contextual observations,...

**Details**: **Reference number**: - 307425**Salary**: - £37,064- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Senior Executive Officer**Contract type**: - Fixed Term**Length of employment**: - 23 months**Business area**: - Digital**Type of role**: - Digital**Working pattern**: - Flexible working, Full-time,...

**Support Officer - Newcastle Probate - 75582** **£21,775** **Newcastle-upon-Tyne**: **Job Title**:CTSC Support Officer **Grade**:AO **Location: Newcastle Probate** **About us** Are you interested in developing a career with a real purpose? We are looking for individuals who are committed to public service and to make a difference in people’s lives to...

**User Researcher (Inside IR35)** **Contract Term: 3 months** **Contracting Authority: DWP** **Location: Hybrid Working (Twice a week in Leeds, Sheffield, Manchester, Blackpool, Birmingham or Newcastle)** The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK's biggest public service...

Position OverviewAre you passionate about making a meaningful impact in the lives of others? At Creative Support, we are dedicated to empowering individuals to reach their personal goals and aspirations.We are currently seeking a waking night support worker who possesses experience in assisting individuals with mental health challenges. This role is...

Creative Support is a non-profit provider of personalised care and support to people with learning disabilities, mental health needs, autism spectrum conditions, and older people. We are recruiting a Support Coordinator for our Mental Health Youth Service in Eastgarth. We are looking for a Support Coordinator who is experienced in working with people who...

We are recruiting 4 Senior User Researchers to join our vibrant team. The User Research team sits within User Centred Design (UCD) team, and we are well established in DDTS. The core ambition for DDTS is to make it easier and faster than ever for people to interact with Defra. To achieve this, we are continuously designing, building, and supporting...

**Details**: **Reference number**: - 323967**Salary**: - £54,439 - £60,183**Job grade**: - Grade 7**Contract type**: - Permanent**Business area**: - HMRC - CDIO - Chief Technology and Design Officer**Type of role**: - Digital - Information Technology**Working pattern**: - Flexible working, Full-time, Job share, Part-time, Compressed Hours**Number of...

About the Role:Creative Support is seeking a skilled and compassionate Night Support Worker to join our team. As a Night Support Worker, you will play a vital role in providing person-centered support to individuals with mental health needs, enabling them to live independently and connect with their communities.Key Responsibilities:Provide support to tenants...

About the Role:Creative Support is seeking a skilled and compassionate Night Support Worker to join our team. As a Night Support Worker, you will play a vital role in providing person-centered support to individuals with mental health needs, enabling them to live independently and connect with their communities.Key Responsibilities:Provide support to tenants...

2 x Permanent roles Are you interested in supporting a growing service, working in an agile team? NHS Jobs has an exciting opportunity to join as a Service Support Officer within our Training and Support team. Working with the two existing Service Support Officers, you will assist in providing a wide range of support for the varied employers and applicants...

NHS AfC: Band 8a Contract Permanent Hours Full time Flexible working 37.5 hours per week Job Overview The NHS Business Services Authority (NHSBSA) is seeking a Senior User Research Specialist to lead our research initiatives within the Digital, Data and Technology department. This role involves guiding and mentoring our research community to ensure a...

About the role - This is a full-time role, however flexibility in this will be considered - We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role - The base location for this role is Longbenton, Newcastle Upon Tyne.**_ _**Ideally, you’ll live within one hour...

Position OverviewAs the Senior User Research Lead within the Department for Work and Pensions, you will be responsible for directing research initiatives within Retirement Services. Your role will ensure that established best practices are adhered to, and that high-caliber research outputs are consistently achieved. You will play a pivotal role in shaping...

2nd line support - Office 365, Active Directory - Newcastle **Key skills (not all essential)**: Office 365 Windows Active Directory Troubleshooting Hardware / Software New User Setups Enhanced DBS

NHS AfC: Band 8a Contract Permanent Hours Full time Flexible working 37.5 hours per week Salary: £53,755 - £60,504 per annum Job Overview We are seeking a Lead User Researcher within the Digital, Data and Technology division of the NHS Business Services Authority. In this pivotal role, you will guide and nurture our research community, ensuring that our...

NHS AfC: Band 8a Contract Permanent Hours Full time Flexible working 37.5 hours per week Salary: £53,755 - £60,504 per annum Role Overview As a Senior User Research Specialist within the NHS Business Services Authority, you will play a pivotal role in our Digital, Data and Technology division. Your responsibilities will include leading and nurturing our...