Clinic Administrator
5 months ago
To act as a caring, efficient & professional primary point of contact in the Heath Lodge Clinic patient journey offering patients quick and easy administrative access to the Pain Management Unit & Ionising Radiations department. To work closely with the clinical team at HLC and provide a comprehensive digital administrative support service ensuring all patient appointments are allocated or offered appropriately based on the clinical information detailed in the referral and the relevant Consultant protocol. Liaising with patients, consultants, and secretaries to ensure comprehensive completion of all pre-procedure administrative documentation and adherence to HLC processes such that full assessment of suitability to undergo a procedure at the clinic is ascertained ahead of any patient appointment/ admission. KEY ACCOUNTABILITIES Act as the single point of contact for all clinical administrative matters pertaining to the compilation of clinic lists, such that from first contact to attendance the process is seamless and professional.
Ensure all calls coming into PMU are answered promptly and serviced appropriately. Act as the contact point for any new consultants introduced to PMU and facilitate their onboarding Chase consultant and /or secretaries for patient clinic lists to ensure that they are available for review by PMU within the timeframes set out in HLC policies. Check referral detail is complete and request additional information as and when needed Contact patients / consultant secretaries directly regarding an appointment to ensure all medical / personal information is available and recorded, rearranging appointments, with reference to the referring clinician/ secretary, if necessary. Ensuring that the nursing/ clinical staff in PMU and IR have comprehensive patient list information in good time to complete telephone pre procedure safety questionnaires so that the Unit has all relevant medical history and has assessed patient suitability to undergo a procedure at the clinic prior to appointment.
Respond to all queries both within and outside HLC in a professional manner eg patients, relatives and staff at all levels. If a patient does not want to progress with an appointment close the referral by notifying the referring clinician and return referral/patient care to them document on PPS Discuss any urgent verbal appointment request from a referring clinician, reporting consultant or direct patient approach, appropriately and as quickly as possible with the PMU lead or deputy before agreeing to proceed. To undertake any other duties as required by the clinic To ensure the clinic has an agile and flexible workforce you may be required to work cross functionally from time to time. KEY PERFORMANCE INDICATORS Patient referrals have been actioned/contacted within 24hrs of being received Patient referrals have been actioned/contacted within 24hrs of being received Zero patients are accepted to PMU without all relevant checks and steps in line with HLC policy being completed.
Nursing/ clinical staff are provided with comprehensive patient list information in good time to complete telephone pre procedure safety questionnaires so that the Unit has all relevant medical history and has assessed patient suitability to undergo a procedure at the clinic prior to appointment. All referrals are dealt with by the clinical administrator and strong relationships are formed with internal and external contacts to ensure this is the case. Appointments are booked appropriately ie: timing correct, medical, and personal information comprehensively and accurately completed, and safety checks carried out. RELATIONSHIPS: Internal PMU Lead reports to Deputy Lead liaises with Ionising Lead liaises with All members of PMU/IR External Referring Consultants Medical Secretaries Patients DECISION MAKING If routine referral, use initiative/own decision making or refer to PMU Lead or Deputy If an urgent referral discuss with PMU lead or deputy.
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Clinical Administrator
5 months ago
Solihull, United Kingdom Heath Lodge Clinic Full timeAs a result of expansion, we have an exciting opportunity for a Clinical Administrator, based at Heath Lodge Clinic on a full-time basis (37.5 hours per week, worked predominantly Monday - Friday). Heath Lodge Clinic is an Independent Imaging Centre in Solihull, West Midlands. In addition to MR we also provide X-Ray, Ultrasound, DEXA, and Fluoroscopy, with...
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Medical Administrator
6 months ago
Solihull, United Kingdom Heath Lodge Clinic Full timeAre you an experienced administrator or bookings coordinator with relevant experience in a medical setting? Are you happy to work on the phone and face to face with patients? We have a fantastic opportunity for a professional and organised individual to join us as the first point of contact in the Heath Lodge Clinic patient ‘journey’. Offering patients...
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Clinical Administrator
5 months ago
Solihull, United Kingdom GPS Healthcare Full timeData Creating and running clinical reports for clinicians, management and admin roles as requested. Maintaining reports (including batches) to ensure they are up to date and are not duplicated. Project tracking: examples include hypertension, electronic-repeat dispensing, phone data, CPCS, Dashboard. Verifying data within records, using Snomed codes ensuring...
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Clinical Administrative Assistant
6 days ago
Solihull, Solihull, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full time**Key Responsibilities**The ideal candidate will be responsible for undertaking a wide range of administrative and secretarial duties, including audio transcription for clinical letters, reports, case summaries and other correspondence as required by the consultant and the clinical team.This role requires excellent organisational skills, the ability to...
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Clinical Receptionist
5 months ago
Solihull, United Kingdom Pertemps Network Group Full time**Job Description**: Job Title: Receptionist & Administrator **Job Type**: Permanent, Full Time Location: Solihull **Salary**: £21,000 Job Description for Receptionist & Administrator: Key Duties and Responsibilities for Receptionist & Administrator: - Meeting and Greeting patients. - Preparation of daily documentation require for theatre. - Scanning...
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Booking Coordinator
6 months ago
Solihull, United Kingdom Heath Lodge Clinic Full timeAre you an experienced medical bookings coordinator or medical administrator? We have a fantastic opportunity for a professional and organised individual to join us as the first point of contact in the Heath Lodge Clinic patient ‘journey’. Offering patients quick and easy access to MRI (Private and NHS), Ultrasound, X-RAY and Pain Management. Heath...
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Clinical Pharmacist for Prescription Management
4 weeks ago
Solihull, Solihull, United Kingdom Broad Lane Full timeAbout the JobWe are seeking a skilled Prescribing Pharmacist to support our clinical documents and prescriptions at Broad Lane Surgery. The successful candidate will work alongside our existing Clinical Pharmacist, GPs, and other healthcare professionals, with access to clinical supervision, training, and development opportunities.Main ResponsibilitiesThe...
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Clinical Pharmacist
4 weeks ago
Solihull, Solihull, United Kingdom Broad Lane Full timeJob SummaryWe are seeking a skilled prescribing pharmacist to support our management of clinical documents and prescriptions at Broad Lane Surgery in Hampton.The successful candidate will work alongside our existing Clinical Pharmacist, supported by GPs and as a key member of a multi-disciplinary team.Main DutiesThe pharmacist will be in a patient-facing...
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Reception Administrator
6 months ago
Solihull, United Kingdom GPS Healthcare Full time1. To answer telephone calls and reception desk queries promptly and professionally 2. To coordinate appointment requests for urgent, same day, future and home visit appointments 3. To facilitate the administration of patient prescriptions in accordance with practice guidelines including; repeats, queries, controlled procedures and validating patient...
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Band 3 Administrative Assistant
6 months ago
Solihull, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full timeTo provide an efficient and effective administrative support Service within the Psychological services. To assist the Team administrator with administrative and secretarial duties. To provide administrative support to the Oaks psychological service team. The post holder will be responsible for supporting the provision of an administrative and secretarial...
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Procurement Administrator
8 months ago
Solihull, United Kingdom Linnaeus Group Full time**Job Description**: The Procurement Administrator will provide support to the wider procurement team to enable key projects and business as usual activites to progress at pace. You will be responsible for a number of procurement functional tools and will build effective relationships with the procurement group to ensure that all material is updated and...
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Procurement Administrator
8 months ago
Solihull, United Kingdom Linnaeus Group Full timeThe Procurement Administrator will provide support to the wider procurement team to enable key projects and business as usual activites to progress at pace. You will be responsible for a number of procurement functional tools and will build effective relationships with the procurement group to ensure that all material is updated and accurate. You will...
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Senior Medical Administrator
4 weeks ago
Solihull, Solihull, United Kingdom Hampton Medical Centre Full timeJob Summary:We are seeking a skilled Senior Coordinator to join our team at Hampton Medical Centre. This is an exciting opportunity to work in a fast-paced, patient-focused environment and contribute to the delivery of high-quality services.Main Responsibilities:Support patient complaints and provide excellent customer service.Collaborate with the practice...
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Band 3 Admin Assistant
6 months ago
Solihull, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full timeTo provide an efficient and effective administrative support Service within the Psychological services. To assist the Team administrator with administrative and secretarial duties. To provide administrative support to the psychological service team The post holder will be responsible for supporting the provision of a newly set up administrative and...
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Occupational Health Administrator
5 months ago
Solihull, United Kingdom Health Partners Full timeJaguar Land Rover (JLR) have introduced onsite ‘Centres for Wellbeing’ (CfW) at 6 of their UK sites. The CfW’s will provide a ‘one-stop-shop’ for reactive and preventative support for their employees covering three Wellbeing pillars: Mind, Body, and Life. The CfW’s aim to minimise employee illness, injury, and absence, whilst also working hard...
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Band 2 Administrative Assistant
6 months ago
Solihull, United Kingdom University Hospitals Birmingham Full time**Job summary**: Due to the continued development and expansion of the Pre-Op Assessment Service, Solihull Hospital, an exciting opportunity has arisen for an Administrative Assistant to join our well established and progressive team. You will be the first face that the patients see and the first voice they will hear on the phone. You will have excellent...
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Leadless Clinical Specialist
7 months ago
Solihull, United Kingdom Abbott Laboratories Full timeWhat you’ll do: - Provide primary case support for initial Aveir implants in accordance with the instructions for use, using their deep knowledge of best-practices, clinical data, and comprehensive technical product expertise - Partner with local sales teams to ensure the safe expansion of leadless therapy within their local accounts and transfer of...
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Band 3 Administrative Assistant
1 day ago
Solihull, United Kingdom Birmingham And Solihull Mental Health Nhs Foundation Trust Full timeJob summary Based in our offices in Solihull you will provide an efficient and effective administrative support service within the Solihull Neighbourhood Mental Health Team.To assist the team administrator with administrative and secretarial duties and provide support to our clinical team.Main duties of the job The post holder will be responsible for...
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Clinical Pharmacist
3 months ago
Solihull, United Kingdom Solihull Healthcare Partnership Full timeJob summary The post holderwill work within their clinical competencies as part of a multi-disciplinaryteam to provide expertise in clinical medicines management, provide face toface/telephone call structured medication reviews, manage long term conditions,management of medicines on transfer of care and systems for safer prescribing,manage repeat...
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Band 2 Administrator
6 months ago
Solihull, United Kingdom University Hospitals Birmingham Full time**Job summary**: An exciting opportunity is now available to join the Orthotics services Administration and Clerical Team at University Hospitals Birmingham NHS Trust based at the Solihull site. A Full-time post is available at 37.50 hours per week between Monday-Friday with the requirement to incorporate 6 days working on a rota if required. They must...