Lived Experience Lead for Service User Network

5 months ago

Reading, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time

We have an exciting opportunity for a part time (30 hours/week) band 7 Lived Experience Lead, to join our team and work as part of our Service User Network (SUN).

SUN (Service User Network) is an initiative aimed at improving services for people with complex emotional needs or difficulties often associated with the diagnosis of ‘personality disorder’. The SUN service provides community-based, peer support groups that offer members a space to provide and receive support. SUN is a self-referral service that is open to anyone, irrespective of whether they are under the care of mental health services. Members accessing the service may or may not have a formal diagnosis of ‘personality disorder’; however, may have common experiences relating to difficulties around emotions and relationships.

As the SUN Lived Experience Lead, you will be jointly responsible for recruiting, developing, supporting and supervising the SUN Lived Experience group facilitators within the team. Your role will also include group co-facilitation, alongside additional line management responsibilities for the SUN Lived Experience workforce. You will work closely and collaboratively with the SUN Team Manager to ensure a joined-up approach to managing the service. You will have regular supervision and support in this role.

Your main base will be at Erlegh House, Reading, whilst also having an option to work from home when appropriate. The post will involve travel across all localities in Berkshire.

**The post holder will**:
Support in the recruitment of SUN Lived Experience group facilitators.

Support and develop SUN Lived experience facilitators, offering regular supervision to support and enable professional development.

Co-facilitate SUN groups - either in person or online.

Participate in regular SUN meetings and weekly group clinical supervision.

Attend promotional events and support opportunities to network and promote SUN within the community.

Work closely with colleagues more widely across the organisation to promote, develop and support the wider strategic development and delivery of the Trust’s Peer Support and Lived Experience workforce.

Have opportunities for supporting wider clinical and non-clinical work within the Intensive Management of Personality Disorder and Clinical Therapies Team (IMPACTT).

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire.

We value diversity and are proud to be a Stonewall Top 100 Employer. We work hard to create an inclusive environment where you’ll be supported by friendly and professional colleagues to flourish.

**Our values at Berkshire Healthcare**:
Caring for and about you is our top priority

Committed to providing good quality, safe services

Working Together with you to develop innovative solutions

We welcome people who share these values to come and work for us.

**Benefits of working for us include**:
Flexible working options to support work-life balance.

27 days’ annual leave rising with service + opportunity to buy and sell

Generous NHS pension scheme

Excellent learning and career development opportunities

‘Cycle to Work’ and car leasing scheme

Access to a range of wellbeing tools and services

Discounts at hundreds of popular retailers and restaurants

Staff networks for race, diversity, disabilities and armed forces community to support equality

Generous maternity, paternity, adoption and special leave.

Free parking across Trust sites

**The “must haves” for this role**:
Lived experience of difficulties associated with a diagnosis of ‘personality disorder’.

Experience and passion for working as a team and working with and supporting lived experience colleagues.

Passion for group work and supporting people with complex emotional needs or difficulties associated with personality disorders.

Experience or strong working knowledge of mental health services, peer support and co-production.

An ability to be self-reflective, open to learning and to reflect sensitively on your personal experience of recovery to support others.

For more further information please attached Job Description and Personal Specification.

We welcome a conversation about flexibility and any other questions you may have. Please don’t hesitate to call Charlie Thomas, SUN Team Manager, on 0300 365 8000 or Jennie Parker, Lived Experience KUF Development Lead, on 07800 918 330, who’ll be delighted to help.

  • Lived Experience Lead for Service User Network

    5 months ago

    Reading, United Kingdom Berkshire Healthcare Foundation Trust Full time

    **The must haves for this role**: Lived experience of difficulties associated with a diagnosis of personality disorder. Experience and passion for working as a team and working with and supporting lived experience colleagues. Passion for group work and supporting people with complex emotional needs or difficulties associated with personality disorders....

  • Lead User Researcher

    6 months ago

    Reading, United Kingdom Department for Environment, Food and Rural Affairs (Defra) Full time

    **Job description** User Researchers are key figures in the teams that design and deliver services. They help their teams develop a deep understanding of the people - citizens, businesses or government colleagues - who use a service. Their findings allow their teams to design and build better services more quickly and at lower cost and risk and to...

  • User Experience and Service Specialist

    7 months ago

    Reading, United Kingdom University of Reading Full time

    The User Experience and Service Specialist role is vital in driving positive change in how users interact with supported products, services and processes. By embodying automation and lean design, this role will be instrumental in transforming the overall user experience The role will work closely with our key business stakeholders, Heads of Service,...

  • Band 6 Group Facilitator

    6 months ago

    Reading, United Kingdom NHS Professionals Full time

    **Job Role: Band 6 Group Facilitator - Service User Network** **Trust: Berkshire Healthcare NHS Foundation Trust** **Location: Erlegh House, Reading.** **Pay Rates**:Days £21.80 per hour Bank Holidays £34.25 per hour **Could you be an NHS Professional?** Berkshire Healthcare NHS Foundation Trust is currently seeking a Band 6 Group Facilitator -...

  • Band 6 Group Facilitator

    6 months ago

    Reading, United Kingdom NHS Professionals Full time

    **Job Role: Band 6 Group Facilitator - Service User Network** **Trust: Berkshire Healthcare NHS Foundation Trust** **Location: Erlegh House, Reading.** **Pay Rates**:Days £21.80 per hour Bank Holidays £34.25 per hour **Could you be an NHS Professional?** Berkshire Healthcare NHS Foundation Trust is currently seeking a Band 6 Group Facilitator -...

  • User Experience Researcher

    4 weeks ago

    Reading, Reading, United Kingdom Primark Stores Limited Full time

    Our Digital teams are at the heart of what we do, surrounded by top Digital Specialists. You'll bring your ideas to the business, shaping customer experiences as part of a forward-thinking team.As a UX Researcher, you'll contribute from early research stages to delivery. This includes showcasing and selling products online, retaining customers, and...

  • Lead/Account Planner

    1 month ago

    Reading, Reading, United Kingdom Network Rail Full time

    About Network Rail At Network Rail, we're part of a large family serving millions of passengers and freight users throughout the UK every day. Our service impacts millions of people and we strive to become more efficient as we enhance, maintain, and operate our network. Our passengers and freight users are at the heart of everything we do. We help connect...

  • User Experience Researcher

    4 weeks ago

    Reading, Reading, United Kingdom Primark Full time

    Job DescriptionAt Primark, we're committed to delivering exceptional customer experiences. As a UX Researcher, you'll play a crucial role in shaping our digital offerings. Your primary responsibility will be to conduct user research, analyze data, and provide actionable insights to inform product decisions.Key Responsibilities:Conduct user research,...

  • User Experience Researcher

    4 weeks ago

    Reading, Reading, United Kingdom Primark Full time

    Job DescriptionOur Digital teams are at the forefront of innovation, shaping the customer experience through user-centred design thinking and data-driven insights. As a UX Researcher, you will contribute to the early stages of research through to delivery, ensuring seamless customer journeys across our digital platforms. Your expertise will help us retain...

  • User Experience Designer

    3 weeks ago

    Reading, United Kingdom Ingenii Search Full time

    Ingenii Search is partnering with a global technology pioneer. The firm, with nearly 6,000 global employees, has innovated, acquired, and grown its market share. They seek a UX Designer to contribute to their growth.This role will engage with key stakeholders through workshops, interviews, surveys, and research to create user flows and designs aligned with...

  • User Experience Designer

    4 weeks ago

    Reading, Reading, United Kingdom Ingenii Search Full time

    Ingenii Search is partnering with a global pioneer to create a new role for a UX Designer. This position will assist with the company\u0027s growth by engaging with stakeholders through workshops, interviews, and research to create user flows and designs aligned with user needs, goals, and motivations.As a UX Designer, you will be responsible for delivering...

  • User Experience Designer

    4 weeks ago

    Reading, Reading, United Kingdom Ingenii Search Full time

    Job DescriptionIngenii Search is partnering with a global pioneer, a firm with close to 6,000 global employees that has innovated, acquired, and grown its market share. They are seeking a UX Designer to assist with their growth.As a UX Designer, you will engage with key stakeholders through workshops, interviews, surveys, and research to create compelling...

  • User Experience Designer

    2 months ago

    Reading, United Kingdom Ingenii Search Full time

    Ingenii Search is currently partnering with a global pioneer. The firm with close to 6,000 global employees they has been able to innovate, acquire and grow its market share. They are now on a look out for a for a UX Designer. This newly created role will be assisting with their growth. As UX Designer you will be accountable for engaging with key...

  • User Experience Designer

    2 months ago

    Reading, United Kingdom Ingenii Search Full time

    Ingenii Search is currently partnering with a global pioneer. The firm with close to 6,000 global employees they has been able to innovate, acquire and grow its market share. They are now on a look out for a for a UX Designer. This newly created role will be assisting with their growth. As UX Designer you will be accountable for engaging with key...

  • User Experience Designer

    4 weeks ago

    Reading, United Kingdom Ingenii Search Full time

    Ingenii Search is currently partnering with a global pioneer. The firm with close to 6,000 global employees they has been able to innovate, acquire and grow its market share. They are now on a look out for a for a UX Designer. This newly created role will be assisting with their growth. As UX Designer you will be accountable for engaging with key...

  • User Experience Designer

    3 weeks ago

    Reading, United Kingdom Ingenii Search Full time

    Job Description Ingenii Search is currently partnering with a global pioneer. The firm with close to 6,000 global employees they has been able to innovate, acquire and grow its market share. They are now on a look out for a for a UX Designer. This newly created role will be assisting with their growth. As UX Designer you will be accountable for engaging...

  • User Experience Designer

    4 weeks ago

    Reading, Reading, United Kingdom Primark Full time

    Our Digital teams are at the heart of what we do, surrounded by top Digital Specialists. As a UX Researcher, you'll contribute from early research stages to delivery, showcasing and selling products online, retaining customers, and delivering a best-in-class customer experience. You'll work with multidisciplinary teams, ensuring user-centred design thinking...

  • Frictionless Customer Experiences Specialist

    2 days ago

    Reading, Reading, United Kingdom Pick for Britain Full time

    About the Role:We are seeking a Frictionless Customer Experiences Specialist to join our team in Reading or Perth. This hybrid role requires a minimum of two days a week at one of our offices, offering flexible working hours and a range of benefits to support your family, finances, and wellbeing.Salary: £35,000 - £52,000 + performance-related bonusAs a...

  • User Experience Design Specialist

    1 month ago

    Reading, Reading, United Kingdom Ingenii Search Full time

    We are seeking a skilled UX Designer to join our team at Ingenii Search. As a UX Designer, you will be responsible for creating user-centered designs that meet the needs of our customers.Your key responsibilities will include:Conducting user research and analysis to inform design decisionsDeveloping wireframes and prototypes to visualize design...

  • Head of Sales Networking and Security

    2 weeks ago

    Reading, United Kingdom Computacenter AG & Co. oHG Full time

    Head of Sales Networking and Security Location: UK - London, UK - Hatfield, UK - Reading | Job-ID: 209833 | Contract type: Standard | Business Unit: Sales & Pre-Sales & Alliances We are looking for a dynamic Sales Leader for the Networking and Security team. If you have a passion for helping customers leverage the best technologies and services to...