Datix Administrator

6 months ago


London, United Kingdom British Red Cross Full time

**Job Title: Datix Administrator**

**Job Location: UK Flexible Location**

**Salary: £27,944 to £31,808 per annum based on 35 hours per week**

**Contract Type: Permanent**

Could you be a Datix Administrator and be responsible for supporting the Datix Manager? Can you ensure that Datix configuration supports effective incident management across the organisation and maintaining system integrity?

Can you act as Secretary to the Steering Group and will contribute to discussions on the feasibility of proposed enhancements submitted to that forum.?

The Datix Administrator will support the development and maintenance of relevant procedures and guidance and the delivery of Datix training.

**What does a day in the life of a **Datix Administrator** involve?**
- Work with the Datix Manager to configure, maintain and develop Datix to provide an effective incident management system.
- Ensure the Archive Site (DatixWeb) is updated to match any changes made in the live site (DCIQ)
- Monitor data quality and provide support to the Datix Manager in proposing updates to guidance, training and communications.
- Support the development and maintenance of a range of management reports to inform evidence-based approaches to incident and safety management.
- Meet customer needs to a high standard by supporting the provision of appropriate helpdesk, monitoring, and quality assurance systems.
- Set up, maintain and close user accounts, adhering to established protocols and support users to address any access issues.
- Support the Datix Manager in implementing new projects.

**Do you have what it takes to be a successful **Datix Administrator?** You’ll need**:

- Confident, competent use of MS Office with advanced Excel.
- Excellent communication and interpersonal skills.
- High level of numeracy and meticulous attention to detail.
- Excellent organisational skills.
- to solve problems and make informed decisions
- Ability to learn, understand and retain complex design structures, interdependencies and administration requirements of a database
- Experience of customer service and dealing with enquiries
- Experience of analysing large datasets to identify trends and insights
- Experience of extracting and manipulating data to generate reports

***

**In return for your dedication and expertise, you’ll get**:
**Holidays**: 36 days annual leave (including bank holidays) + option to buy 5 extra days.

**Pension scheme**: Up to 6% contributory pension.

**Flexible working**: We do our best to accommodate your preferred work style.

**Learning & Development**: Wide range of career opportunities + comprehensive learning.

**Discounts**: Access to Blue Light Discount Card and employee benefits platform.

**Wellbeing Assistance**: Access to mental health and wellbeing assistance.

**Team Working**: Champion our mission in a collaborative team.

**Cycle2Work**: Lease a bicycle through the scheme.

**Season ticket loan**: Interest-free loan for commuting expenses.
- At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain dedicated to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the assistance of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network_.



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