Current jobs related to Patient Care Executive - Nottingham - TFP Fertility

  • Patient Care Executive

    4 months ago

    Nottingham, United Kingdom TFP Fertility Full time

    We, TFP, are looking for brilliant minds and passionate hearts to help us shape the future of fertility health. We are one of the largest fertility service providers in Europe operating our IVF clinics and egg/sperm freezing banks in currently 6 countries. We have embarked on the mission to use technology to provide parents with a memorable best-in-class...

  • Patient Care Executive

    1 month ago

    Nottingham, United Kingdom TFP Fertility Full time

    We at TFP, are looking for brilliant minds and passionate hearts to help us shape the future of fertility. We are one of the largest fertility service providers in Europe operating our IVF clinics and egg/sperm freezing banks in the UK, Poland and Netherlands. We have embarked on the mission to use technology to provide patients with a memorable...

  • Patient Care Specialist

    4 weeks ago

    Nottingham, Nottingham, United Kingdom TFP Fertility Full time

    Become a Part of Our MissionAt TFP Fertility, we are a premier provider of reproductive health services in Europe, committed to assisting individuals in their journey to parenthood. Our forward-thinking methods and dedication to high-quality care distinguish us in the field. If you are driven by a desire to make a positive impact and possess a background in...

  • Patient Care Coordinator

    7 days ago

    Nottingham, Nottingham, United Kingdom TFP Fertility Full time

    About the RoleWe are seeking a highly skilled and compassionate Patient Care Executive to join our team at TFP Fertility. As a key member of our contact centre, you will play a vital role in providing exceptional customer service to patients navigating their fertility journey.Key ResponsibilitiesInitial Enquiry Handling: Respond to patient enquiries in a...

  • Patient Care Coordinator

    7 days ago

    Nottingham, Nottingham, United Kingdom TFP Fertility Full time

    About the RoleWe are seeking a highly skilled and compassionate Patient Care Executive to join our team at TFP Fertility. As a key member of our contact centre, you will play a vital role in providing exceptional customer service to patients navigating their fertility journey.Key ResponsibilitiesInitial Enquiry Handling: Respond to patient enquiries in a...

  • Patient Coordinator

    2 weeks ago

    Nottingham, Nottingham, United Kingdom Ramsay Health Care Full time

    About the RoleWe are seeking an experienced and skilled Private Patient Coordinator to join our team at Woodthorpe Hospital in Nottingham. As a key member of our healthcare operations team, you will play a vital role in ensuring the smooth delivery of our private patient services.Key ResponsibilitiesManage the private patient pathway within the hospital,...

  • Patient Coordinator

    4 weeks ago

    Nottingham, United Kingdom Ramsay Health Care Full time

    Job DescriptionPrivate Patient Co-ordinatorLocation: Nottingham Woodthorpe Hospital, NottinghamHours: 37.5 hours per week, Full-timeSalary: Depending on experience + BenefitsSummary:The site on which Woodthorpe Hospital now stands has provided healthcare to the people of Nottingham since 1877 and is conveniently located towards the north of Nottingham city...

  • Patient Coordinator

    4 weeks ago

    Nottingham, United Kingdom Ramsay Health Care Full time

    Job DescriptionPrivate Patient Co-ordinatorLocation: Nottingham Woodthorpe Hospital, NottinghamHours: 37.5 hours per week, Full-timeSalary: Depending on experience + BenefitsSummary:The site on which Woodthorpe Hospital now stands has provided healthcare to the people of Nottingham since 1877 and is conveniently located towards the north of Nottingham city...

  • Nepts - Patient Care Assistant

    3 months ago

    Nottingham, United Kingdom East Midlands Ambulance Service NHS Trust Full time

    East Midlands Ambulance NHS Trust is pleased to advertise more new opportunities for Non-Emergency Patient Transport Care Assistants within our Trust. We provide patient transport services within Derbyshire, Northamptonshire and Lincolnshire and currently have vacancies across all three areas where you will have the opportunity to be based on one of our many...

  • Patient Care Support Specialist

    4 weeks ago

    Nottingham, Nottingham, United Kingdom NHS Jobs Full time

    Role OverviewOn Ward B47, we take pride in delivering exceptional support to our patients and their families. We are seeking individuals who possess a genuine talent for compassion and care.Key ResponsibilitiesThe ideal candidate will:Go above and beyond to ensure our patients feel valued and respected at all times.Work collaboratively with nursing staff to...

  • Patient Care Support Specialist

    4 weeks ago

    Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full time

    Job Overview We are excited to announce an opportunity at Nottingham University Hospitals NHS Trust for a dedicated Patient Care Support Specialist. This role is integral to our commitment to delivering exceptional care to our patients. You will receive comprehensive training as part of your onboarding process, ensuring you are well-prepared to meet the...

  • Veterinary Patient Care Assistant

    3 months ago

    Nottingham, United Kingdom CVS UK Ltd Full time

    **We have a fantastic opportunity for a Veterinary Patient Care Assistant to join our team here at Davison Vets in Nottingham!** This is a part time position, working 35.5 hours per week, covering Monday-Friday with a 1:4 share in the Saturday rota. The shifts will be as follows: Mondays 08.00 - 16.00 Tuesdays 11.30 - 18.30 Wednesdays 11.30 -...

  • Patient Care and Diagnostic Assistant

    1 week ago

    Nottingham, Nottingham, United Kingdom Healthshare Group Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Healthcare Assistant for our Prisons Service. As a key member of our diagnostic team, you will play a vital role in delivering first-class diagnostic services and patient care.Main ResponsibilitiesEnsure the smooth running of clinics and assist in the care and...

  • Patient Care and Diagnostic Assistant

    2 weeks ago

    Nottingham, Nottingham, United Kingdom Healthshare Group Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Healthcare Assistant for our Prisons Service. As a key member of our diagnostic team, you will play a vital role in delivering first-class diagnostic services and patient care.Main ResponsibilitiesEnsure the smooth running of clinics and assist in the care and...

  • Patient Care Support Specialist

    4 weeks ago

    Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full time

    Job Overview We are excited to present a remarkable opportunity within Nottingham University Hospitals NHS Trust for dedicated individuals to join our team as Patient Care Support Specialists. Our facility is recognized for its commitment to delivering exceptional care to our patients. We will provide comprehensive training and support to ensure you...

  • Patient Services Coordinator

    4 weeks ago

    Nottingham, Nottingham, United Kingdom Greenfields Medical Practice Full time

    Job Overview The Patient Services Coordinator plays a crucial role in ensuring that patients receive the necessary support and services to manage their health effectively. This position involves collaborating with various healthcare professionals and community resources to facilitate patient care and enhance overall wellbeing. Key Responsibilities ...

  • Private Patient Liaison Officer

    4 weeks ago

    Nottingham, Nottingham, United Kingdom Ramsay Health Care Full time

    Job OverviewPosition: Private Patient Liaison OfficerWork Schedule: 37.5 hours per week, Full-timeCompensation: Based on experience + BenefitsPosition Summary:At Ramsay Health Care, we have a rich history of providing exceptional healthcare services. Our facility is equipped with modern amenities and offers a wide range of specialized departments, ensuring a...

  • Neurosurgery Patient Care Coordinator

    4 weeks ago

    Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full time

    Position Overview Exciting Opportunity Nottingham University Hospitals NHS Trust is seeking to appoint a dedicated and innovative Neurosurgery Patient Care Coordinator. This role is pivotal in enhancing the neurosurgical inpatient experience and streamlining the patient journey. The ideal candidate will possess a strong background in neurosurgery...

  • Hospital Patient Coordinator

    3 weeks ago

    Nottingham, United Kingdom Ramsay Health Care Full time

    JobDescriptionPrivate PatientCo-ordinatorLocation:Nottingham Woodthorpe Hospital,NottinghamHours: 37.5 hoursper week, Full-timeSalary:Depending on experience +BenefitsSummary:The site onwhich Woodthorpe Hospital now stands has provided healthcare to thepeople of Nottingham since 1877 and is conveniently located towardsthe north of Nottingham city centre,...

  • Discharge Coordinator

    2 weeks ago

    Nottingham, Nottingham, United Kingdom NHS Jobs Full time

    Job Summary:We are seeking a skilled Discharge Coordinator to join our team at NHS Jobs. As a key member of our healthcare team, you will be responsible for ensuring a smooth transition of patients from hospital to home or other care settings.Key Responsibilities:Coordinate discharge planning and arrangements for patients, including communication with...

Patient Care Executive

4 months ago

Nottingham, United Kingdom TFP Fertility Full time

Here at TFP, we are looking for brilliant minds and passionate hearts to help us shape the future of fertility health. We are one of the largest fertility service providers in Europe operating our IVF clinics and egg/sperm freezing banks in currently 6 countries. We have embarked on the mission to use technology to provide parents with a memorable best-in-class fertility journey that leads to the best outcome - starting a family

At TFP we offer all our patients the care, understanding and expertise that help to bring dreams to life. We are passionate about what we do, which reflects our commitment to creating lives and changing lives.

**The Role**:
The purpose of this role is to follow up patient enquiries from initial contact until booking in a personalised, kind and human manner. This role will support patients on the first steps of their Fertility journey. The primary goals of the Patient Care Executive is to convert initial enquiries to attending a patient information event or initial consultation at one of TFP’s facilities.

We are looking for people with great customer service experience, who can offer a human and empathetic approach when speaking to potential patients. There will be a lot of mixed emotions, so someone who can empathise and guide the patients throughout their Fertility journey.

We are seeking someone with a track record of converting leads into new customers/client/patients. Someone that can prioritise tasks throughout the day and use their initiative.

This role is Monday to Friday 37.5 hours per week onsite at our Clinic in Sandiacre with free onsite parking.

**Key Responsibilities**:

- Guide patients through the booking process of initial consultants and fertility assessments
- To hit monthly targets of booking and conversions of enquiries
- Send patient information packs/welcome packs as requested
- Register patients on our internal Electronic Patient Management system
- Talk patients through the fertility journey and what they can expect when undergoing treatment
- Share success rates and pricing for various treatment options with the patient
- Develop and provide weekly reports on conversion rates
- To book initial consultations and fertility assessments on our Electronic Patient Management system
- Ensure seamless handover of patient care to clinic staff once a patient has booked their initial appointments
- Ensure all patient queries are answered fully and liaise with clinic teams where necessary
- Manage authorisation of services for patients who have private healthcare insurance
- Raise invoices to insurance services for completed treatment packages
- To invoice patients for initial appointment fees and collect payment
- To update all records on the patient database are updated as appropriate
- Ensure a personalised approach to patient communication
- Complete check in calls with patients 24 hours after initial consultation appointments/ patient information events to enquire if they have any further questions and to seek feedback
- Ensure seamless handover of care to clinic staff once a patient has booked their appointments

**Qualifications and Experience**:

- Educated to undergraduate degree level or equivalent evidenced experience
- Sales experience ideally in selling consumer services
- Skills & competencies normally associated with relevant administration experience.
- Proficient knowledge and experience of Microsoft Office Packages
- Excellent oral and written communication skills and manner
- Excellent and compassionate customer service skills
- Empathetic nature

**Location - Nottingham**

**Salary - Competitive (Depending on Experience)