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Care Coordinator
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Care Coordinator
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Nottingham, Nottingham, United Kingdom PartnersHealth Full timeJob Title: PCN Care CoordinatorWe are seeking a highly organized and detail-oriented PCN Care Coordinator to join our team at PartnersHealth. As a PCN Care Coordinator, you will play a vital role in supporting the delivery of primary care services across 11 GP practices in the Rushcliffe area.Key Responsibilities:Run reports from clinical systems such as...
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PCN Care Coordinator
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Nottingham, Nottingham, United Kingdom PartnersHealth Full timeJob Title: PCN Care CoordinatorWe are seeking a highly organized and detail-oriented PCN Care Coordinator to join our team at PartnersHealth. As a PCN Care Coordinator, you will play a vital role in supporting the delivery of primary care services in the Rushcliffe area.Key Responsibilities:Run reports from clinical systems such as SystmOne to analyze...
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PCN Care Coordinator
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Nottingham, Nottingham, United Kingdom PartnersHealth Full timeJob Title: PCN Care CoordinatorWe are seeking a highly organized and detail-oriented PCN Care Coordinator to join our team at PartnersHealth. As a PCN Care Coordinator, you will play a vital role in supporting the delivery of primary care services in the Rushcliffe area.Key Responsibilities:Run reports from clinical systems such as SystmOne to analyze...
Patient Care Coordinator
2 months ago
We are seeking a highly skilled and compassionate Patient Care Executive to join our team at TFP Fertility. As a key member of our contact centre, you will play a vital role in providing exceptional customer service to patients navigating their fertility journey.
Key Responsibilities- Initial Enquiry Handling: Respond to patient enquiries in a timely and empathetic manner, providing clear guidance on the next steps in their fertility journey.
- Booking and Scheduling: Coordinate the booking of initial consultations and fertility assessments, ensuring seamless communication with patients and clinic staff.
- Patient Support: Offer personalized support to patients throughout their fertility journey, addressing their concerns and providing reassurance.
- Communication and Documentation: Maintain accurate records of patient interactions, ensuring that all necessary information is documented and communicated to relevant teams.
- Target Achievement: Meet monthly targets for booking and conversion of enquiries, driving business growth and success.
- Customer Service Experience: Minimum two years' experience in a customer-facing role, with a proven track record of delivering exceptional service.
- Communication Skills: Excellent oral and written communication skills, with the ability to communicate effectively with patients over the telephone and via email.
- Time Management: Strong time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- Empathy and Compassion: A compassionate and empathetic nature, with the ability to understand and address the emotional needs of patients.
- Competitive Salary: A competitive salary, dependent on experience.
- Dual Contribution Pension Scheme: A dual contribution pension scheme, providing a secure financial future.
- 27 Days Holiday Entitlement: 27 days holiday entitlement, plus bank holidays, offering a healthy work-life balance.
