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Patient Coordinator

2 months ago

Nottingham, Nottingham, United Kingdom Ramsay Health Care Full time
About the Role

We are seeking an experienced and skilled Private Patient Coordinator to join our team at Woodthorpe Hospital in Nottingham. As a key member of our healthcare operations team, you will play a vital role in ensuring the smooth delivery of our private patient services.

Key Responsibilities
  • Manage the private patient pathway within the hospital, ensuring that all patients receive the highest level of care and service.
  • Deliver exceptional customer service, providing support and guidance to patients, families, and healthcare professionals.
  • Collaborate with internal stakeholders to ensure operational excellence and effective communication.
  • Analyze data and use insights to inform decision-making and improve patient outcomes.
  • Establish and maintain relationships with internal and external stakeholders, including patients, families, and healthcare professionals.
Requirements
  • Proven experience in a healthcare administration or operations role.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Proficient in Microsoft Office, including Excel and Word.
What We Offer
  • A competitive salary and benefits package, including 25 days' annual leave and a private pension scheme.
  • Opportunities for professional development and career advancement within a dynamic and growing organization.
  • A supportive and collaborative work environment, with a focus on teamwork and patient-centered care.
  • Access to a range of employee benefits, including a cycle-to-work scheme and a Blue Light Card scheme.