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Patient Coordinator

3 months ago

Nottingham, United Kingdom Ramsay Health Care Full time

Job Description

Private Patient Co-ordinator

Location: Nottingham Woodthorpe Hospital, Nottingham

Hours: 37.5 hours per week, Full-time

Salary: Depending on experience + Benefits


Summary:

The site on which Woodthorpe Hospital now stands has provided healthcare to the people of Nottingham since 1877 and is conveniently located towards the north of Nottingham city centre, with excellent on-site parking facilities and access to public transport nearby.

Today, we are a modern well-equipped hospital with 41 private bedrooms (all en-suite) and two operating theatres. We are constantly developing our services and are proud of our comprehensive range of specialist departments and the high standard of care that they allow us to offer all of our guests.

The role:
We currently have a great new opportunity for an experienced Private Patient Co-ordinator to join our team at Woodthorpe Hospital based in Nottingham.

As an Private Patient Co-ordinator, you will be responsible for efficiently managing the private patient pathway within the hospital to ensure that all private patients receive the service they expect.

You are required to deliver a high standard of support to customers, be a motivating and approachable point of contact for the employees involved in the private patient journey to ensure operational excellence. Superb communication skills at all levels and computer and keyboard competencies are essential.

You will ideally have proven experience of working in an administration setting, and have the ability to organise and prioritise yours and other’s workload. Healthcare experience will be a real advantage.

Skills and Attributes:

  • Attention to detail and team working is an important part of this role
  • Ability to use and analyse data
  • Establishing and maintaining relationships with both internal and external stakeholders will be a key part of the success of this role.

What you’ll bring with you:

  • Proven track record of achieving targets whilst maintaining an outstanding level of customer service
  • Excellent verbal and written communication skills
  • Proficient computer skills to include Excel and Word
  • Experience working in a private healthcare setting is preferred

Benefits:

  • 25 Days Leave + Bank Holidays
  • Buy & Sell Flexi Leave Options
  • Private Pension where Ramsay will match up to 5% after a qualifying period
  • Flexible shift patterns available where possible
  • Enhanced Competitive Parental Leave Policies
  • Private Medical Cover with option to add partner & dependants
  • Life Assurance (Death in Service) x3 base salary
  • Free Training and Development via the Ramsay Academy
  • Free Parking on site (where possible)
  • Subsidised staff restaurant (where possible)
  • Concerts for Carers
  • Employee Assistance Programme
  • Cycle2Work scheme available, in partnership with Halfords
  • The Blue Light Card Scheme

About us:

Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.

We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.

We are able to support training and development to our employees, to deliver a high standard of clinical care whilst ensuring patient safety, dignity and confidentiality. We are a progressive and caring facility and support the Ramsay vision “People caring for People”.

We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success.

We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’.

We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check.

We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.

#ACX

We care.

It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.

“The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.

We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.