Current jobs related to Southern Water Customer Service - Remote - Capita

  • Health Consultant

    3 months ago

    Remote, United Kingdom Osmio Water Full time

    **Responsibilities**: - Provide exceptional customer service by addressing customer inquiries, resolving issues, and offering appropriate guidance. - Offer pre-sales support by answering customer questions and providing information about our products and services. - Assist customers with post-sales queries, such as troubleshooting, warranty claims, and...

  • Water Mains and Service Layers

    3 months ago

    Remote, United Kingdom Allform Utilities ltd Full time

    Experienced 3 x man water Mains and service laying gangs with all relevant tickets to work in Monmouth area start asap long term work for reliable hard working teams for more information call Lee on 07984594728 **Job Types**: Full-time, Permanent Schedule: - 10 hour shift - Holidays - Monday to Friday - Overtime - Weekend availability Work Location:...

  • Water Systems Trainer

    3 months ago

    Remote, United Kingdom Develop Training Limited Full time

    Are you looking for a role where you can put into practice your vast experience in **water systems working with Legionella?** We have an exciting opportunity to train and assess our delegates. You do not need any prior training experience (seriously!) we’ll support and train you so that, over time, you become as skilled a trainer as you are an industry...

  • Customer Services Advisor

    3 months ago

    Remote, United Kingdom BCP Council Full time

    Job Introduction **The Role** We are looking for a Customer Service Advisor to join our friendly team helping customers with enquiries and service requests about Council Services. The role is working within our contact centre team answering enquiries from customer on the telephone. We provide access to a wide range of Council services and this role is the...

  • Customer Services Administrator

    4 months ago

    Remote, United Kingdom Micheldever Tyre Services Full time

    **Operations Support Coordinator** Micheldever Tyre Services is looking for a dynamic and customer focused coordinator to provide customer service administrative and analytical support to support the entire Fleet Services team. As an Operations Support Coordinator you will be responsible for ensuring the optimal efficiency of all Fleet Service operations...

  • Customer Services Executive

    4 months ago

    Remote, United Kingdom Give A Grad A Go Full time

    A great starting salary of £28,000 - Pension scheme with an employer contribution of up to 5% - 25 days leave (with option to purchase additional leave) **Company profile - Healthtech Firm** You will be joining an award-winning HealthTech business that is dedicated to helping the NHS become more efficient and saving taxpayers money. They help the health &...

  • Customer Service Supervisor

    4 months ago

    Remote, United Kingdom Zzoomm Plc Full time

    At Zzoomm we have four simple values: Responsive, Open, Agile, Reliable. We call these the ROAR values. As these are extremely important to our culture and success, we believe all our employees should live by these values and demonstrate them daily. As a key member of the Zzoomm team, you will enjoy working in a team that is continually evolving, working at...

  • Customer Service Advisor

    3 months ago

    Remote, United Kingdom Jomo People Ltd Full time

    We’re looking for experienced contact centre customer service advisors, who are open to working on a fully remote basis from home ,for this brand-new opportunity. You will join an established insurance business as a home working customer service advisor, and be part of a super fun, supportive and engaged team of advisors who just love what they do. The...

  • Customer Service Advisor

    4 months ago

    Remote, United Kingdom Jomo People Ltd Full time

    We’re looking for experienced contact centre customer service advisors, who are open to working on a fully remote basis from home ,for this brand-new opportunity. You will join an established insurance business as a home working customer service advisor, and be part of a super fun, supportive and engaged team of advisors who just love what they do. The...

  • Head of Customer Service

    3 months ago

    Remote, United Kingdom minicabit Full time

    **About us** To drive the fast-paced growth of our online marketplace as we transition to Electric Vehicles, we are looking for a **UK-based, innately driven** Head of Customer Service, to lead an existing remote, offshore 24/7 team of Agents. Your primary focus will be on providing outstanding support to our customers and (for live bookings) Cab Operators,...

  • Customer Service Advisor

    4 months ago

    Remote, United Kingdom Mystery Away Days Full time

    **About Mystery Away Days**: Mystery Away Days is an innovative travel service that delights football fans by sending them on surprise trips to different cities across Europe to enjoy a random football game. We're passionate about creating unforgettable experiences and ensuring every detail is perfectly planned for an exhilarating adventure. **The...

  • Customer Service Advisor

    3 months ago

    Remote, United Kingdom The AA Full time

    **This is the job**: **Job Title**: Customer Service Advisor **Location**: Basingstoke (with Dynamic working option) **Salary**: £22,322 **Contract**: Full time - permanent, 36.25 hours per week **Hours**: Shifts between Monday to Friday 7.30am-6:15pm, Weekends 8am-3pm **Do you get a kick out of solving problems?** **Are you energized by speaking to...

  • Customer Service Executive

    3 months ago

    Remote, United Kingdom UK Call Centre Limited Full time

    **Job Title**: Remote Call Centre Executive (Weekends Only) **Location**: Remote (Work from Home) **Company**: UKCC **Job Type**: Part-Time (Weekends Only) 4-20 hrs per week. **Schedule**:Weekends only Day shift Night shift Evening shift Overtime We are seeking a motivated and experienced call centre representative to work remotely on weekends only. In...

  • Customer Service Representative

    3 months ago

    Remote, United Kingdom Just Doors UK Ltd Full time

    Established in 2005 and recognised as one of the UK's leading and reputable double glazing companies offering doors and windows online to customers throughout the UK. The company is looking to recruit an enthusiastic and outgoing Customer Service Representative. **Main Duties & Responsibilities** - Troubleshoot and resolve any customer issues and complaints...

  • German Customer Service

    4 months ago

    Remote, United Kingdom Zenith People Full time

    Permanent- Remote- Posted 4 hours ago**Hours: Monday-Friday 8am-4pm and 9am - 5pm** **The role responsibilities**: - Handling inbound calls from consumers and distributors - Resolving queries and keeping customers updated on the status of their enquiry - Processing inbound promotional claims accurately and efficiently - Making effective use of down time by...

  • Customer Service Representative

    3 months ago

    Remote, United Kingdom Capita Full time

    Capita Pensions Solutions are looking for Customer Service Representatives to join our pensions team on a permanent basis. You be homebased and will work Monday to Friday between the hours of 9:00am to 5.30pm, there’s no evenings or weekends for a salary of £21,255! If you’re the type of person who loves to help and support people, you have call centre...

  • Customer Service Executive

    4 months ago

    Remote, United Kingdom Alamy Full time

    **Do you thrive in a customer service environment? Are you ready to jump into a new role and make an impact?** Join Alamy as their CS Executive and really put your skills to the test. This role can be home based anywhere in the UK and does involve working shifts between 08:00-23:00. **What you can expect to be doing...** - Updating client records in CRM...

  • Customer Service Advisor

    3 months ago

    Remote, United Kingdom Vita Health Group Full time

    The Role: What you will do? **The Role**: Are you looking for an customer service role that will really make a difference to lives? A role that will complement your busy life schedule at hours to suit you? Being a customer service advisor is a very rewarding but also sometimes challenging job, every day is different to the last and there is a lot to learn....

  • Customer Service Advisor

    4 months ago

    Remote, United Kingdom Alcove Full time

    _**Alcove - Help us keep elderly and vulnerable people safer and better connected by using digital technology.**_ We specialise in delivering connected care technology for local authorities, the NHS, housing associations and sheltered accommodation providers across the country. We are the market leader in data led, digital connected care technology in the...

  • Customer Service Executive

    3 months ago

    Remote, United Kingdom Utility People Full time

    **Key responsibilities**: - Onboarding customers into internal systems and preparing them for tendering - Managing various tasks such as arranging COTs, dealing with objections, terminations, meter removals and installations, MOP and DCDA-related cases, and more - Getting acquainted with the operational platform and adhering to internal processes - Taking...

Southern Water Customer Service

3 months ago

Remote, United Kingdom Capita Full time

Customer Service Collections Advisor

**Salary**: £20,663 per annum

Wide ranging discounts on retail, health & wellbeing, travel, technology and much more

Location: Homebased

Hours: Full-Time - 40 hours per week.

Contract: 12 month fixed term contract

As a Customer Service Collections Advisor, you will join Capita as part of our Southern Water client team supporting existing Southern Water customers.

**Job title**:
Southern Water Customer Service - Collections Advisor

**The role**

As a member of our Customer Service Collections team you will help people across the country, as you understand their circumstances and educate them out of debt. Positive, empathetic, honest and resilient you'll stay, calm and collected in the face of uncertainty. We will provide you with all the training you need to feel confident in this role and we’ll give you lots of support too. Join us in this rewarding role and you'll help create a better financial future for everyone you speak to.

**What you will be doing**
- Delivering a service which makes your customers feel valued and supported
- Dealing with a variety of customer questions and queries
- Taking payments, setting up manageable payment plans, offering short term discounts on their bills

**What we are looking for**
- Confidence
- Excellent communication skills with a talent for adapting behaviours for different callers
- The ability to learn new skills quickly when it comes to adopting new processes and technology
- Someone who can think on their feet and adapt to different situations
- A good listener who is empathetic patient
- A private and quiet space to work at home a strong Wifi connection

**What’s in it for you?**
- A competitive salary of £20,663 per annum
- On-site parking
- On-site canteen and shop
- Cycle to work scheme
- Access to Private Medical Insurance & Health Assessment plans
- 22 days’ holiday plus public holidays
- Pension scheme
- childcare scheme
- Monthly incentive scheme
- A wide range of discounts on everything from retail, to health & wellbeing, travel and technology.

You’ll get the chance to join a network of 55,000 experienced, innovative and dedicated individuals, working across the Capita landscape. There are countless opportunities to learn new skills and develop with us, there may even be the opportunity to extend your contract further. We will provide you with the support

**What will happen next**

**To view our Covid-19 and process adjustments information, please visit the Capita Careers site.**

**Equal Opportunities**

**Location**:
Home-Based - GBR
,

United Kingdom

**Time Type**:
Full time

**Contract Type**:
Fixed Term (Fixed Term)