Weekend Call Centre Representative

6 days ago


Poole, United Kingdom i247 Group Full time

**Looking for a Weekend part time role, with favourable hours, office environment and a fun team?**

This is the job for you, we are looking for enthusiastic individuals to join our weekend inbound telephony team.

This is a great opportunity to join a flexible weekend role, working hours that fit your needs and support a healthy work-life balance.

**Who are we?**

We are the UK’s leading outsourced driver support and asset management provider delivering cutting edge mobility solutions for a transforming industry. Based in Holton Heath, Poole, and operational 24/7 365 days a year we offer outsourced, white labelled, fully managed contact solutions to the some of the largest Automotive brands across the UK.

With over 30 years of experience, we pride ourselves on delivery. Testament to this, our services are now utilised by some of the largest FN50 organisations and support in excess of 1 million vehicles across the UK.

**What will I be doing?**

As a customer service representative, you will be responsible for answering inbound calls, providing customer service support that helps keep drivers mobile, keeping vehicles on the road for longer.

You will be working a flexible shift pattern, with a minimum of 12hours every weekend across Saturday or Sunday, between the hours of 7am-7pm. There may be opportunity for additional hours over weekend or evenings.

Once training is delivered there may be availability for Hybrid/Remote working.

**What are we looking for?**

We are looking for positive team players with a good work ethic, who like to have fun while at work and at home. We’re a team, that likes to work, win, and have fun together.

You can get involved in our internal reward schemes, let your hair down on fun nights out, throw shapes at the Christmas party, or support our designated Charity by raising money and participating in events. Our internal rewards scheme not only recognises team goals, but individuals are also recognised.

If you are looking for a career with progression opportunities, can demonstrate our company values and have a strong work ethic, this is the job for you

**We can offer you**:

- A wonderful working environment in the office
- Strong company values
- Recognition on the importance of a work/life balance
- An energetic and highly professional team
- A rewarding day, full of varied caller experiences
- Ability to work from home on a hybrid basis after three months
- Full training on our systems and call-handling techniques
- Personal development and career opportunities
- Free onsite car parking
- Internal reward benefits
- Eye care vouchers
- Pension
- Fun nights out and events
- Death in Service benefit - 4 x annual salary after 1 year’s continuous service

**Salary**: Up to £11.54 per hour

**Benefits**:

- Company events
- Company pension
- Free parking
- Work from home

Schedule:

- Weekends only

Ability to commute/relocate:

- Poole: reliably commute or plan to relocate before starting work (required)

Work Location: In person



  • Poole, United Kingdom i247 Group Full time

    **Looking for a Weekend part time role, with favourable hours, office environment and a fun team?** This is the job for you, we are looking for enthusiastic individuals to join our weekend inbound telephony team starting at the beginning of January. This is a great opportunity to join a flexible weekend role, working hours that fit your needs and support a...


  • Poole, United Kingdom i247 Group Full time

    **Looking for a Weekend part time role, with favourable hours, office environment and a fun team?** This is the job for you, we are looking for enthusiastic individuals to join our weekend inbound telephony team. This is a great opportunity to join a flexible weekend role, working hours that fit your needs and support a healthy work-life balance. **Who...


  • Poole, United Kingdom i247 Group Full time

    **Looking for a Weekend part time role, with favourable hours, office environment and a fun team?** This is the job for you, we are looking for enthusiastic individuals to join our weekend inbound telephony team starting at the beginning of January. This is a great opportunity to join a flexible weekend role, working hours that fit your needs and support a...


  • Poole, United Kingdom i247 Group Full time

    **Looking for a Weekend part time role, with favourable hours, office environment and a fun team?** This is the job for you, we are looking for enthusiastic individuals to join our weekend inbound telephony team starting at the beginning of January. This is a great opportunity to join a flexible weekend role, working hours that fit your needs and support a...


  • Poole, United Kingdom Hendy Group Full time

    We are looking for a Call Centre Advisor to join our team based at Hendy Poole. **This is a part-time opportunity, working 8-16 hours per week depending on your preference. EITHER Saturdays (8am-5pm) OR Saturdays (8am-5pm) and a weekday (9am-6pm).** **The Opportunity**: Working alongside an experience service department, this stimulating role will require...

  • Call Centre Agent

    3 days ago


    Poole, United Kingdom Message Direct Full time

    Over the course of the last 27 years, we’ve built a highly successful, market-leading telephone answering service with a reputation for quality, reliability, and customer service. We answer calls for over 7000 UK Clients 24 hours a day, every day of the year. We are currently expanding our operation and can offer the following full time shifts in our...


  • Poole, Poole, United Kingdom Life Balance Chiropractic Centre Full time

    Customer Service Representative - Chiropractic ClinicThis role requires a part-time representative to provide top-notch customer service, manage client accounts, and assist chiropractors with administrative tasks.Key Responsibilities:Provide exceptional customer service to patients.Manage phone calls, emails, and SMS messages.Schedule appointments and...

  • Call Centre Advisor

    5 days ago


    Poole, United Kingdom Hendy Group Full time

    We are looking for a Call Centre Advisor to join our team based in Poole. **The Opportunity**: Working alongside an experience service department, this stimulating role will require you to manage all customer enquiries and bookings confidently and courteously over the phone and online, quickly assessing their needs and responding to any queries. With a...

  • Call Centre Advisor

    7 months ago


    Poole, United Kingdom Hendy Group Full time

    We are looking for a Call Centre Advisor to join our team based at Hendy Poole. **The Opportunity**: Working alongside an experience service department, this stimulating role will require you to manage all customer enquiries and bookings confidently and courteously over the phone and online, quickly assessing their needs and responding to any queries. With...

  • Call Centre Advisor

    3 days ago


    Poole, United Kingdom Hendy Group Full time

    We are looking for a Call Centre Advisor to join our team based in Poole. **This great opportunity is maternity cover for a 9-12 month period on a fixed term contract basis. **The Opportunity**: Working alongside an experience service department, this stimulating role will require you to manage all customer enquiries and bookings confidently and courteously...

  • Call Handler

    1 week ago


    Poole, United Kingdom Jobshop UK Limited Full time

    Our client a growing retail business is looking for a customer service professional to join their team to provide efficient answering of phone and appropriate direction of enquiries. **Responsibilities** - Being the first point of contract, efficiently answer all telephone calls to the store by responding positively to customer enquiries and direct them to...

  • Weekend Centre Host

    7 months ago


    Poole, United Kingdom Poole Audi Full time

    We currently have an opportunity for a Centre Host to join our award-winning Audi Centre. We are delighted to have won **Audi Centre of the Year,** and we are now looking to continue and expand on our success. Working for Audi is a whole new working experience, you have a global brand behind you and a great career ahead of you. This is an empowering and...


  • Poole, United Kingdom Hendy Group Full time

    We are looking for a Call Centre Advisor to join our team based at Poole. **Part Time Working Hours**: Mondays & Saturdays (8am-5pm) 1 hour lunch break. **The Opportunity**: Working alongside an experience service department, this stimulating role will require you to manage all customer enquiries and bookings confidently and courteously over the phone and...


  • Poole, Poole, United Kingdom Rosemary Medical Centre Full time

    Job Summary:    We are seeking a highly skilled and compassionate Receptionist to join our team at Rosemary Medical Centre. The ideal candidate will possess excellent communication skills, be able to work effectively in a fast-paced environment, and provide top-notch customer service to patients and visitors.    As a Receptionist, you will be...


  • Poole, Poole, United Kingdom Rosemary Medical Centre Full time

    About Us:    Rosemary Medical Centre is a leading provider of medical services in the community. We are committed to delivering high-quality care to our patients and providing a supportive and inclusive work environment for our staff. As a Receptionist, you will be part of a dynamic team of professionals who are passionate about making a difference in...

  • Call Handler

    7 months ago


    Poole, United Kingdom No1 PHD Ltd Full time

    **About Us** No 1 PHD Limited is a fast paced and expanding business, with a first class reputation for customer service and excellent plumbing, heating and drainage services. We are looking for an enthusiastic and driven person to join our team in Bournemouth, Dorset. **Responsibilities** - Answering inbound calls and placing appointments on to our...


  • Poole, United Kingdom Pramacare Full time

    We are looking for Care Coordinators based at our friendly Holes Bay office in Poole during the weekends, mainly dealing with incoming calls from carers and clients. We make sure there is always someone available to speak to our frontline teams and clients Monday to Sunday, and have a variety of working patterns available over **Saturdays and Sundays**:...


  • Poole, United Kingdom i247 Group Full time

    Are you passionate about delivering a fantastic customer experience or driven by being the best at what you do? Then this is the job for you! We have an exciting opportunity to join our Weekend Customer Service team. **When will I work?** We are looking for staff to support our Weekends. Talk to us, what suits you? **Where will I work? **We offer a...

  • Call Handler

    3 days ago


    Poole, United Kingdom change hospitality uk Full time

    we are interested in people who want to do this type of role and want to help vulnerable people in the community. MAIN PURPOSE To provide a professional and effective response to calls from Lifeline alarm calls, customers and the public from the 24hour Control Centre. To carry out emergency visits to clients, to check and support their Health and...


  • Poole, United Kingdom i247 Group Full time

    **When will I work?** You will work 40hrs per week between the hours of 7am and 7pm, Monday to Friday. **What will I be doing?** As the Call Management Executive, your main duties will include: - Real time call management in a Contact Centre. - Phone system management. - KPI, statistic and report analysis. - Providing MI to stake holders within...