Call Centre Advisor

5 months ago


Poole, United Kingdom Hendy Group Full time

We are looking for a Call Centre Advisor to join our team based at Hendy Poole.

**The Opportunity**:
Working alongside an experience service department, this stimulating role will require you to manage all customer enquiries and bookings confidently and courteously over the phone and online, quickly assessing their needs and responding to any queries. With a friendly and professional approach, you will have excellent organisational skills to promptly and accurately arrange MOT, service and repair bookings whilst delivering a high level of customer service.

**The Rewards**:
As well as a competitive salary, we offer a structured career with the opportunity for personal development and training within our rewarding environment. In addition, you can expect the following benefits:

- Bespoke induction and learning programme and comprehensive ongoing training throughout your career;
- Enhanced family leave benefit;
- Life Insurance;
- Bupa Healthcare Cash Plan for you and your family;
- Opportunity to join the company pension scheme;
- 23 days holiday (plus bank holidays), increasing with length of service;
- Discounts on new vehicle, used vehicle, service and parts purchases;
- Various perks and discounts with high street and online retailers and services.

**About You**:

- Excellent telephonist manner, along with the ability to communicate in an engaging and friendly manner;
- Confidence to talk to customers over the phone and through Web Chat to quickly understand their individual requirements;
- Previous experience in a target driven sales environment, telesales, or a call centre/customer service department (preferable);
- Accurate data input, good attention to detail and experience of managing your own workload;
- Knowledge of how to upsell and overcome objections whilst having a highly customer focused attitude; and
- Good IT skills with experience of Microsoft Office.

**The Company**:
Hendy Group is a family-run business with over 80 sites along the South Coast, from Eastbourne to Exeter. At Hendy, we aim to deliver a premium experience as we have done for more than 160 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction; our forward-thinking, progressive outlook perfectly complements our values, with honesty, quality, care and customer service at the heart of the company, as they have been since 1859.

**#LI-Onsite



  • Poole, United Kingdom Hendy Group Full time

    We are looking for a Call Centre Advisor to join our team based at Poole. **Part Time Working Hours**: Mondays & Saturdays (8am-5pm) 1 hour lunch break. **The Opportunity**: Working alongside an experience service department, this stimulating role will require you to manage all customer enquiries and bookings confidently and courteously over the phone and...

  • Service Advisor

    4 months ago


    Poole, United Kingdom Sandown Van Centre Full time

    **Service Advisor** An opportunity has arisen to join us as a Service Team Manager at Sandown Van Centre in Poole. The Service Team Manager is responsible for every aspect of a customer’s after sales experience. The main purpose of the role is to ensure the efficient operation of your own group of customers, to meet and exceed their expectations and...

  • Retail Sales Advisor

    5 months ago


    Poole, United Kingdom Life Balance Chiropractic Centre Full time

    **Wouldn't you instead no doors, no barriers rather than being stuck at the desk and playing corporate politics? Do you like helping people? Do you have high energy, passion and drive? Are you looking for a flexible role to help boost your earnings?**: It's time to do something meaningful with your career. Be a part of a friendly, caring team of those on a...


  • Poole, United Kingdom i247 Group Full time

    **Looking for a Weekend part time role, with favourable hours, office environment and a fun team?** This is the job for you, we are looking for enthusiastic individuals to join our weekend inbound telephony team starting at the beginning of January. This is a great opportunity to join a flexible weekend role, working hours that fit your needs and support a...


  • Poole, United Kingdom i247 Group Full time

    **Looking for a Weekend part time role, with favourable hours, office environment and a fun team?** This is the job for you, we are looking for enthusiastic individuals to join our weekend inbound telephony team starting at the beginning of January. This is a great opportunity to join a flexible weekend role, working hours that fit your needs and support a...


  • Poole, United Kingdom i247 Group Full time

    **Looking for a Weekend part time role, with favourable hours, office environment and a fun team?** This is the job for you, we are looking for enthusiastic individuals to join our weekend inbound telephony team. This is a great opportunity to join a flexible weekend role, working hours that fit your needs and support a healthy work-life balance. **Who...


  • Poole, United Kingdom i247 Group Full time

    **Looking for a Weekend part time role, with favourable hours, office environment and a fun team?** This is the job for you, we are looking for enthusiastic individuals to join our weekend inbound telephony team starting at the beginning of January. This is a great opportunity to join a flexible weekend role, working hours that fit your needs and support a...

  • Parts Advisor

    1 week ago


    Poole, United Kingdom CV-Library Full time

    PARTS ADVISOR Basic Salary: Up to £30,000 OTE: £34,000 Location: Poole   Benefits - Health Cash Plan Rewards Website Access Car Benefit Scheme Life Assurance New and Used Car Discount Refer a Friend Scheme Cycle to work Scheme   A main Car Dealership is seeking an experienced Parts Advisor to join their team.  ...

  • Parts Advisor

    1 month ago


    Poole, United Kingdom CV-Library Full time

    PARTS ADVISOR Basic Salary: £26,500 OTE: £28,500 Working Hours : 8am to 5.30pm Location: Poole   Benefits: Life Assurance Cycle to Work Scheme Eye Care Vouchers Dealer Accredited Training   A main Car Dealership is seeking an experienced Parts Advisor to join their team.   Responsibilities of a Parts Advisor...

  • Parts Advisor

    4 months ago


    Poole, United Kingdom Auto Skills UK Full time

    PARTS ADVISOR Basic Salary: £26,500 OTE: £28,500 Working Hours : 8am to 5.30pm Location: Poole   Benefits: Life Assurance Cycle to Work Scheme Eye Care Vouchers Dealer Accredited Training   A main Car Dealership is seeking an experienced Parts Advisor to join their team.   Responsibilities of a Parts Advisor ·Working on the front and back counter...


  • Poole, United Kingdom CV-Library Full time

    We have an exciting opportunity for an experienced Customer Service Advisor to join our client in Poole, they are the leading suppliers within their industry and due to year on year growth are looking for someone to join their busy and expanding team.  This is a small business that can offer excellent career, you will be working closely with the sales...

  • Parts Advisor

    2 months ago


    Poole, United Kingdom Auto Skills UK Full time

    Job Title: Parts AdvisorJob Type: Full-timeCompany: Auto Skills UKAbout the Role:We are seeking an experienced and skilled Parts Advisor to join our team at Auto Skills UK. As a Parts Advisor, you will be responsible for working on the front and back counter, ordering, selling, and managing stock control on a wide range of vehicle parts and accessories.Key...

  • Parts Advisor

    2 months ago


    Poole, United Kingdom Auto Skills UK Full time

    Job Title: Parts AdvisorJob Type: Full-timeCompany: Auto Skills UKAbout the Role:We are seeking an experienced and skilled Parts Advisor to join our team at Auto Skills UK. As a Parts Advisor, you will be responsible for working on the front and back counter, ordering, selling, and managing stock control on a wide range of vehicle parts and accessories.Key...

  • Insurance Advisor

    3 weeks ago


    Poole, Poole, United Kingdom Brown & Brown Europe Full time

    Insurance Advisor Job DescriptionRole Overview: We are seeking an experienced Insurance Advisor to join our Existing Business team at Brown & Brown Europe. As an Insurance Advisor, you will be responsible for maintaining our customers' policies, ensuring timely and accurate renewal quotations, and providing exceptional support to our clients.Key...

  • Insurance Advisor

    3 weeks ago


    Poole, Poole, United Kingdom Brown & Brown Europe Full time

    Insurance Advisor Job DescriptionRole Overview: We are seeking an experienced Insurance Advisor to join our Existing Business team at Brown & Brown Europe. As an Insurance Advisor, you will be responsible for maintaining our customers' policies, ensuring timely and accurate renewal quotations, and providing exceptional support to our clients.Key...

  • Service Advisor

    4 months ago


    Poole, United Kingdom Golden Arrow Marine Full time

    Due to expansion of our Service technicians team, Golden Arrow Marine has a vacancy for a full time Service Advisor at our busy Poole branch. The Service Advisor, reporting to the Service Manager, provides the first line of communication with the customer, therefore a very high standard of customer service and knowledge of customer expectations is...


  • Poole, United Kingdom Breeze Motor Group Full time

    We currently have an exciting opportunity for an **Apprentice Aftersales Advisor** in **Poole**.** You will join us on a full time, permanent basis and in return, you will receive a **competitive salary meeting NMW/Apprenticeship rates,** plus benefits**. **About the Apprentice Aftersales Advisor role**: This is a great opportunity for you to kick-start...

  • Parts Advisor

    5 months ago


    Poole, United Kingdom Alliance Automotive Group Full time

    Alliance Automotive Group are a leading distributor of light and commercial vehicle parts to the independent aftermarket in UK, Ireland, France, Germany, Poland, Netherlands, Spain and Portugal. We service independent repairers, body shops, auto centres, fast fit companies and end consumers with parts and equipment through a network of national and regional...

  • Service Advisor

    5 months ago


    Poole, United Kingdom Golden Arrow Marine Full time

    Golden Arrow Marine has a vacancy for a full time Service Advisor at our busy Poole branch. The Service Advisor, reporting to the Service Manager, provides the first line of communication with the customer, therefore a very high standard of customer service and knowledge of customer expectations is essential. To be successful in this role you must have a...


  • Poole, United Kingdom Life Balance Chiropractic Centre Full time

    **Wouldn't you rather be in a job that involves making a real difference in people's quality of life? No experience in the industry is required.** Coachable professionals that don't yet have experience in this industry or coachable mums with kids in school looking for a job that can fit into your life. This is for you **Put your organization skills, people...