Customer Service Representative

3 days ago


Poole, Poole, United Kingdom Rosemary Medical Centre Full time
About Us:
    Rosemary Medical Centre is a leading provider of medical services in the community. We are committed to delivering high-quality care to our patients and providing a supportive and inclusive work environment for our staff. As a Receptionist, you will be part of a dynamic team of professionals who are passionate about making a difference in people's lives.

    In this role, you will be responsible for providing administrative support to the practice team, including managing appointments, updating patient records, and communicating with patients. You will also be required to perform various administrative tasks, such as answering phone calls and responding to emails.

    This is an exciting opportunity for a motivated and organized individual who is passionate about delivering exceptional customer service and making a difference in people's lives. If you are looking for a challenging and rewarding role in a dynamic healthcare environment, we encourage you to apply.

   Key Responsibilities:
  • \
  • Providing administrative support to the practice team\
  • Managing appointments and updating patient records\
  • Communicating with patients and answering phone calls\
  • Performing various administrative tasks, including responding to emails\
  • Collaborating with the practice team to ensure smooth operations


   Requirements:
  • \
  • Previous experience in reception or administration\
  • Excellent communication and customer service skills\
  • Ability to work effectively in a fast-paced environment\
  • Strong organizational and time management skills\
  • Confidentiality and discretion when handling sensitive information


   Salary: $45,000 - $55,000 per year, depending on experience

   Benefits:
  • \
  • Company pension plan\
  • Flexitime hours\
  • Free parking\
  • On-site parking


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