Customer Service and Sales Representative
1 day ago
We are seeking a highly motivated and customer-focused customer service and sales representative to join our retail team in the UK. As a key member of the team, you will deliver exceptional customer service, drive sales growth, and maintain a high level of product knowledge.
Key Responsibilities:
- Deliver outstanding customer service, ensuring every customer has a positive experience in-store.
- Drive sales growth through upselling and cross-selling opportunities, leveraging your product knowledge and expertise.
- Operate the cash register and handle transactions efficiently, maintaining accurate records and managing cash handling procedures.
- Maintain the store's visual presentation and stock levels, adhering to company guidelines and best practices.
- Assist with stock replenishment and inventory checks, ensuring optimal stock levels and minimizing stockouts.
- Contribute to a clean and tidy store environment, promoting a positive and welcoming atmosphere for customers.
- Meet or exceed sales targets set by store management, contributing to the overall success of the business.
Estimated Salary: £21,000 - £23,000 per annum (dependent on experience)
Requirements:
- Previous experience in retail or customer service is highly desirable.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Ability to work in a fast-paced environment, adapting to changing situations and priorities.
- Friendly, approachable, and customer-oriented attitude, with a passion for delivering exceptional customer service.
- Flexibility to work weekends, evenings, and holidays, as required.
- Basic IT skills for till and stock management systems, with a willingness to learn and develop new skills.
Benefits:
- Competitive hourly wage and sales incentives, reflecting individual performance and contribution.
- Employee discounts on store products, offering a range of benefits and savings.
- Training and development opportunities to grow within the company, enhancing skills and knowledge.
- Friendly and supportive team environment, promoting collaboration and teamwork.
- Flexible working hours, accommodating individual needs and preferences.
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