Customer Service and Sales Representative

1 day ago


Poole, Poole, United Kingdom beBee Professionals Full time £20,000 - £25,000

We are seeking a highly motivated and customer-focused customer service and sales representative to join our retail team in the UK. As a key member of the team, you will deliver exceptional customer service, drive sales growth, and maintain a high level of product knowledge.

Key Responsibilities:

  • Deliver outstanding customer service, ensuring every customer has a positive experience in-store.
  • Drive sales growth through upselling and cross-selling opportunities, leveraging your product knowledge and expertise.
  • Operate the cash register and handle transactions efficiently, maintaining accurate records and managing cash handling procedures.
  • Maintain the store's visual presentation and stock levels, adhering to company guidelines and best practices.
  • Assist with stock replenishment and inventory checks, ensuring optimal stock levels and minimizing stockouts.
  • Contribute to a clean and tidy store environment, promoting a positive and welcoming atmosphere for customers.
  • Meet or exceed sales targets set by store management, contributing to the overall success of the business.

Estimated Salary: £21,000 - £23,000 per annum (dependent on experience)

Requirements:

  • Previous experience in retail or customer service is highly desirable.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Ability to work in a fast-paced environment, adapting to changing situations and priorities.
  • Friendly, approachable, and customer-oriented attitude, with a passion for delivering exceptional customer service.
  • Flexibility to work weekends, evenings, and holidays, as required.
  • Basic IT skills for till and stock management systems, with a willingness to learn and develop new skills.

Benefits:

  • Competitive hourly wage and sales incentives, reflecting individual performance and contribution.
  • Employee discounts on store products, offering a range of benefits and savings.
  • Training and development opportunities to grow within the company, enhancing skills and knowledge.
  • Friendly and supportive team environment, promoting collaboration and teamwork.
  • Flexible working hours, accommodating individual needs and preferences.


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