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Business Systems Administrator
3 months ago
**Business Systems Administrator**
A fantastic opportunity to join one of the UK’s leading independent financial advisory and wealth management firms.
We have an exciting opportunity to join our existing Business Systems Team. We are looking for those of you who wish to grow with us as a business in our Bromsgrove office with hybrid working opportunities. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary plus a range of benefits.
As a Business Systems Administrator you will set up and maintain staff and adviser users on all business systems (internal & external provider sites) and provide back-office support to the wider business. Liaising with relevant software providers to resolve various issues and performing data cleansing activities where necessary to ensure all data held within our internal systems is accurate and up to date.
**Key Responsibilities as our Business Systems Administrator will include**:
- Maintain system access for staff and advisers ensuring records are kept up to date. Assisting end users with access or capability issues.
- Maintaining internal records of all provider online access and all provider agency codes.
- Understanding and assisting with the management of IPS and external accounts and maintaining provider credentials to ensure smooth run of data feeds.
- Ensuring that any data errors identified are rectified as soon as possible, ensuring the source of error is identified and notified.
- Assisting with any data cleansing projects identified by the firm.
- Ensuring security protocols are met and revoking access when necessary.
- Maintenance of all provider contact details held in Xplan.
- Dealing with any incoming queries, including validation, classification and reviewing
- Any other reasonable request made by a Director/Manager of the organisation.
**What we are looking for in our ideal Business Systems Administrator**:
- Experience of finance desirable but not essential
- Good understanding of Internal systems and processes
- Excellent interpersonal, teamwork and communication skills.
- Excellent knowledge of Microsoft Word, Outlook, Excel, and PowerPoint.
- Excellent planning and organisation skills.
- Able to problem solve and work on own initiative.
- Excellent accuracy and attention to detail.
- Willing to learn and develop.
- Analysing, interpreting, and organising data.
- Previous customer service experience
**Benefits of working for AFH**:
- Training and qualifications - We take pride in supporting and paying for our staff to undertake professional qualifications relevant to your jobs role once you have passed your three-month probation.
- Contributory pension scheme, and death-in-service benefit
- Competitive salary and annual discretionary bonus, following one year’s service.
- Health benefit scheme - including digital gym subscriptions, dental and optional treatments, and alternative therapies.
- Flexible working options and competitive holiday allowance, with annual buy and sell scheme options.
- Enhanced Maternity, adoptive and paternity pay
- Loyalty bonus and additional holiday days, based on length of service.
- Employee referral bonus scheme
- Social events
With over 30 years of experience and more than 500 employees nationwide, AFH is one of the UK’s leading independent financial advisory firms.
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