Administration Assistant

2 months ago

Telford, United Kingdom Shropshire Community Health NHS Trust Full time

An exciting opportunity has arisen for an experienced, enthusiastic, and self-motivated administrator to work 18.75 hours per week, to provide comprehensive administrative support to the Admiral Nursing Service based within the Telford and Wrekin Area, the role will also support the Shropshire Service. It is essential that you have the ability to meet the travel requirements of the post and there would be an expectation that you would be able to cover colleagues holidays and absences, therefore, you will need to have a flexible approach on which days of the week you work.

Shropshire Community Health Trust are working with’ Dementia UK’ a national registered charity and have developed an Admiral Nursing service to complement our Dementia Service. This service forms an important part of our Dementia programme within Telford and Wrekin’s health and social care community.

**APPLICATION QUESTION**: As part of the recruitment process please answer the following question, in no more than 100 words, ‘What is your understanding of the importance of Confidentiality within this role”

Please answer this question in the supporting information box.

The role will include supporting the Admiral Nurses within their role, talking directly with carers, people with dementia, professionals and related health and social care agencies.

You will have excellent communication skills both written and oral. Have the ability to communicate effectively on a one to one and group basis. Preparing for and supporting meetings, typing of correspondence, reports and other documentation.

Good IT skills and proven experience of setting up computerised administrative procedures relating to the trust. Training will be provided in relation to the Rio computer system.

Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.

Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.

Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.

Delegated responsibility for the organisation of multi-agency and internal meetings related to the activities of the Admiral Nurse. To take team meeting minutes and heads of departments minutes as and when required. Administration associated with the meetings including venue sourcing, refreshments; liaison with Chairs, service users and partner agencies representatives; preparation and distribution of minutes and other documents.

Initiate routine correspondence on behalf of Admiral Nurse and to complete more complex reports and correspondence according to instructions.

Utilize manual and computerised administrative procedures relating to Shropshire Community Health Trust.

Provide administrative and secretarial support for the Admiral Nurse including diary management, the typing of correspondence, reports and other documents. Opening, sorting and prioritizing external and internal mail including faxes on a daily basis - ensuring that matters are brought to the attention of the Admiral Nurse as speedily as possible. Provide appropriate responses. Collect and deliver internal post as necessary.

Ensure the telephone is answered effectively and being the first point of contact for enquires (including visitors) to the Admiral Nursing Service. Making sure messages are logged in and relayed as speedily as possible.

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