Administrative Assistant

3 weeks ago


Telford, United Kingdom Midlands Partnership NHS Foundation Trust Full time

**The post holder will be responsible for providing**: A welcoming and efficient reception area and a proficient administrative service. You will work closely with all staffing groups across the Adult Mental Health Service and other professionals both internal and external. Have the ability to handle and prioritise incoming and outgoing calls. Deal with enquiries in an efficient manner as well as carrying out reception duties as required for the post.

To use a variety of electronic systems on a regular basis such as MS Office (Outlook, Word, Excel), MS Teams, Patient Administration System (RiO), Winscribe Digital dictation and the Cisco Telephony system. Utilise the patient administration system (RiO) on a daily basis keeping accurate records such as booking of appointments, clinic letters, prescription queries and outcome letters. You must ensure that all patient records are kept updated in a timely, accurate and proficient manner. You will carry out administrative tasks such as photocopying, scanning, uploading documents and other tasks required for service need.



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