Customer Service Admin Assistant

2 weeks ago


Chester, United Kingdom Residential Estates LTD Full time

Role:
Due to the increased volume of sales within the property investment department of Residential Estates, an opportunity has arisen for someone to work in the aftersales team. The customer serviced based role involves a variety of tasks all focussed towards ensuring Residential Estates provide the very best customer service and that the sales team have a platform for further success.

Typical tasks to include:

- Building a relationship with our clients so that they feel we have supported them throughout the reservation period.
- Assisting with the admin of a busy department, running AML checks, producing items such as welcome packs and receipts. Processing data and lead distribution
- Taking phone calls
- Help introduce clients to external partners - i.e Mortgage brokers / Furniture suppliers / Tax advisors / Snagging firms
- Update clients with regular build updates of our developments

Key attributes required:

- Someone with a customer serviced background
- A team player that is willing at times to work extended hours
- A problem solver that works well under pressure
- Good Microsoft office experience

Qualifications:

- Good English Language skills preferred

We look forward to hearing from you.

**Job Types**: Full-time, Permanent

**Salary**: £17,000.00-£19,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Chester, CH4 9EP: reliably commute or plan to relocate before starting work (required)



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