First Response Advisor

2 months ago


Liverpool, United Kingdom Page Personnel - UK Full time

Working for a prestigious legal firm based in the city centre.
- Full time role with progression opportunities.

**About Our Client**:
Our client is a reputable entity within the professional services sector. They are a medium-sized firm located in Liverpool, known for their commitment to delivering top-notch services to their diverse clientele.
- Providing first line support to customers and clients
- Handling and resolving customer queries and complaints
- Documenting customer interactions accurately for record-keeping purposes
- Collaborating with team members to improve customer service procedures
- Participating in training and development activities to enhance skills and knowledge
- Adhering to company policies and regulations
- Assisting in other customer service related tasks as required
- Promoting a positive image of the company at all times

**The Successful Applicant**:
A successful 'First Response Advisor' should have:

- A strong background in customer service or a similar field
- Excellent communication and problem-solving abilities
- Proficiency in using computer software and systems
- A proactive approach to work and the ability to work well in a team
- High level of professionalism and integrity

**What's on Offer**:

- A competitive salary package with an estimated range of £19,550 - £21,450 per annum
- An inclusive and supportive company culture
- Opportunities for professional development and growth
- Generous holiday leave
- A vibrant office environment in a prime location in Liverpool

This is a fantastic opportunity for someone looking to enhance their career in the professional services industry. If you have a passion for customer service and a drive to succeed, we encourage you to apply.
- Contact
- Amy Parry
- Quote job ref
- JN-012024-6310248
- Phone number
- +44 151 255 3765



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