First Response Advisor

4 weeks ago


Liverpool, United Kingdom BCL Legal Full time

First Response Advisor - Liverpool

The role

This is a fantastic opportunity to work for a thriving firm located in Liverpool with easy and accessible transport routes.

Key Responsibilities
Capture and assess potential new claims.
Manage our client's initial claim journey and expectations
Proficiently investigate and assess potential new claims
Allocate new claims to the Fee Earners and accurately manage case capacity.

**Requirements**:
Excellent client care service skills
Ability to demonstrate strong leadership qualities.
Strong written and verbal communication skills
Some experience working within the Personal Injury/Medical Negligence/Housing Disrepair sector and/or claims handling would be preferable
Some weekend work will be required.
Aptitude to proactively maintain and manage your own workload
Confidence and ability to meet strict deadlines.
Ability to work within a fast paced environment.
Proficient in Microsoft office, particularly excel.

Added extras and benefits
Flexible/hybrid working
Opportunity to join a progressive and growing Liverpool based firm
BCL Legal is an equal opportunities employer.



  • Liverpool, United Kingdom Driscoll Kingston & Co. Full time

    **Driscoll Kingston & Co.** **First Response Advisor** **Location: Liverpool City Centre** **Salary: DOE.** **Hours: 12PM - 8PM** Due to expansion Driscoll Kingston Solicitors are on the lookout for First Response Advisors to join our new claims team. You will be working within a professional and friendly environment. This role is an exciting...


  • Liverpool, United Kingdom Page Personnel - UK Full time

    Working for a prestigious legal firm based in the city centre. - Full time role with progression opportunities. **About Our Client**: Our client is a reputable entity within the professional services sector. They are a medium-sized firm located in Liverpool, known for their commitment to delivering top-notch services to their diverse clientele. - Providing...


  • Liverpool, United Kingdom Page Personnel Full time

    Working for a prestigious legal firm based in the city centre. - Full time role with progression opportunities. **About Our Client**: Our client is a reputable entity within the professional services sector. They are a medium-sized firm located in Liverpool, known for their commitment to delivering top-notch services to their diverse clientele. - Providing...


  • Liverpool, United Kingdom BPS Solicitors Limited Full time

    **What are we looking for?** - Due to the nature of the clients we interact with, we would also consider Health Care Assistants, Care Assistants or perhaps you are working in hospitality and feel you need a change of career. - Note that full training will be provided, so you will be given every opportunity to succeed and we are looking for people who are...


  • Liverpool, United Kingdom CEL Solicitors Full time

    First Response Advisor Must be fluent in speaking both English and Polish. Applicants **must** have experience of working in a call center environment and telephoning customers. Customer service agents at CEL Solicitors are responsible for handling the calling of online legal enquiries, from prospective clients, who have responded to the companies...


  • Liverpool, United Kingdom Page Personnel Secretarial & Business Support Full time

    An entry level position working for a growing law firm based in Liverpool city centre offering an amazing training program. **Client Details** One of the UK's leading providers of insurance and legal services are currently recruiting in there customer advisor department. They offer outsource claims solutions partnering with insurers, brokers and MGA's....

  • First Response Unit

    1 month ago


    Liverpool, United Kingdom Page Personnel Secretarial & Business Support Full time

    An entry level position working for a growing law firm based in Liverpool city centre offering an amazing training program. **Client Details** One of the UK's leading providers of insurance and legal services are currently recruiting in there customer advisor department. They offer outsource claims solutions partnering with insurers, brokers and MGA's....


  • Liverpool, United Kingdom Possibl Full time

    Responsible Business Advisor (14 month part-time FTC, working 3 days a week) – Possibl – Liverpool, UK (Hybrid) Possibl are delighted to be recruiting on behalf of a forward-thinking law firm, dedicated to making a positive impact through their diversity and inclusion initiatives, joining a creative team, committed to driving change in their community,...


  • Liverpool, United Kingdom Possibl Full time

    Responsible Business Advisor (14 month part-time FTC, working 3 days a week) - Possibl - Liverpool, UK (Hybrid) Possibl are delighted to be recruiting on behalf of a forward-thinking law firm, dedicated to making a positive impact through their diversity and inclusion initiatives, joining a creative team, committed to driving change in their community,...


  • Liverpool, United Kingdom Possibl Full time

    Responsible Business Advisor (14 month part-time FTC, working 3 days a week) – Possibl – Liverpool, UK (Hybrid) Possibl are delighted to be recruiting on behalf of a forward-thinking law firm, dedicated to making a positive impact through their diversity and inclusion initiatives, joining a creative team, committed to driving change in their community,...


  • Liverpool, United Kingdom Possibl Full time

    Job Description Responsible Business Advisor (14 month part-time FTC, working 3 days a week) – Possibl – Liverpool, UK (Hybrid) Possibl are delighted to be recruiting on behalf of a forward-thinking law firm, dedicated to making a positive impact through their diversity and inclusion initiatives, joining a creative team, committed to driving change in...


  • Liverpool, United Kingdom Possibl Full time

    Responsible Business Advisor (14 month part-time FTC, working 3 days a week) – Possibl – Liverpool, UK (Hybrid) Possibl are delighted to be recruiting on behalf of a forward-thinking law firm, dedicated to making a positive impact through their diversity and inclusion initiatives, joining a creative team, committed to driving change in their...


  • Liverpool, United Kingdom Possibl Full time

    Responsible Business Advisor (14 month part-time FTC, working 3 days a week) – Possibl – Liverpool, UK (Hybrid) Possibl are delighted to be recruiting on behalf of a forward-thinking law firm, dedicated to making a positive impact through their diversity and inclusion initiatives, joining a creative team, committed to driving change in their community,...


  • Liverpool, United Kingdom Possibl Full time

    Responsible Business Advisor (14 month part-time FTC, working 3 days a week) – Possibl – Liverpool, UK (Hybrid)Find out more about this role by reading the information below, then apply to be considered.Possibl are delighted to be recruiting on behalf of a forward-thinking law firm, dedicated to making a positive impact through their diversity and...


  • Liverpool, United Kingdom Possibl Full time

    Responsible Business Advisor (14 month part-time FTC, working 3 days a week) – Possibl – Liverpool, UK (Hybrid) Possibl are delighted to be recruiting on behalf of a forward-thinking law firm, dedicated to making a positive impact through their diversity and inclusion initiatives, joining a creative team, committed to driving change in their community,...


  • Liverpool, United Kingdom Possibl Full time

    Job DescriptionResponsible Business Advisor (14 month part-time FTC, working 3 days a week) – Possibl – Liverpool, UK (Hybrid) Possibl are delighted to be recruiting on behalf of a forward-thinking law firm, dedicated to making a positive impact through their diversity and inclusion initiatives, joining a creative team, committed to driving change in...


  • Liverpool, United Kingdom Possibl Full time

    Responsible Business Advisor (14 month part-time FTC, working 3 days a week) – Possibl – Liverpool, UK (Hybrid) Possibl are delighted to be recruiting on behalf of a forward-thinking law firm, dedicated to making a positive impact through their diversity and inclusion initiatives, joining a creative team, committed to driving change in their community,...


  • Liverpool, United Kingdom Possibl Full time

    Responsible Business Advisor (14 month part-time FTC, working 3 days a week) – Possibl – Liverpool, UK (Hybrid) Possibl are delighted to be recruiting on behalf of a forward-thinking law firm, dedicated to making a positive impact through their diversity and inclusion initiatives, joining a creative team, committed to driving change in their community,...


  • Liverpool, United Kingdom DWF Full time

    Interested in joining a supportive, inclusive, and diverse team in an international legal business? Our File Inception team at DWF provide expertise in Claims and are currently hiring for First Response Unit (FRU) Administrator. DWF is a global legal business providing Complex, Managed and Connected Services. We empower people to be themselves within an...


  • Liverpool, United Kingdom Possibl Full time

    Responsible Business Advisor (14 month part-time FTC, working 3 days a week) – Possibl – Liverpool, UK (Hybrid) Possibl are delighted to be recruiting on behalf of a forward-thinking law firm, dedicated to making a positive impact through their diversity and inclusion initiatives, joining a creative team, committed to driving change in their community,...