HR Systems Specialist

6 months ago

London, United Kingdom AS Watson Full time

**Who we are**:
You may not have heard of us, but you’ll know our brands AS Watson is the world's largest international health and beauty retailer with over 16,000 stores in 27 markets. Each year, over 5.3 billion customers and members shop with our well-known retail brands, both online and offline, including the likes of Superdrug, Kruidvat, Watson’s, Marionnaud, The Perfume Shop, and many more.

Are you excited by digital transformation and ready to enter into a new challenge? Do you have a knack for explaining complex technical concepts in a way that your next-door neighbour can understand? Are you ready to take your career to the next level by working with amazing people around Europe? We are looking for a keen and motivated HR Systems Specialist to join our friendly team.

**A typical day in this role includes**:

- Supporting the team with carrying out feature evaluation on existing and new solutions.
- Collaborate alongside a team of other HR Systems Specialists in Europe, known as the Systems Administrators; and you’ll also get to build relationships with functional experts in the businesses.
- Provide support and excellent customer service to our business units with a variety of cases from simple requests right through to complex problem-solving activities.
- Deliver training where the need is identified that meets two objectives:

- Enables the audience to understand, take ownership and encourage successful adoption.
- Ensures that system standards are included in the training to help foster consistent approaches to working in the system.
- Promote and act as the champion for Governance ensuring that best practice and key conventions are adopted and understood by our customers.
- Support with the delivery of our internal audits throughout the year to ensuring the usage of the system is in line with our Governance procedures.
- Actively provide support to the team with the trimester releases from Cornerstone, ensuring thorough tests and checks have been carried out, and that our businesses are fully supported.

**This role would be a good fit for you if**:

- Possess the hunger to learn and self-teach.
- You have an excellent work ethic and enthusiasm for making a difference.
- Possess a methodical and analytical approach to problem solving - you are inquisitive and ask questions. Troubleshooting and problem solving are key in this role
- See yourself as a self-starter with a “can-do” attitude, with a motivation to get curious about technology. You will have the opportunity to develop on the job as well as work towards a recognised qualification with Cornerstone.
- You love a good project plan, and you also have an agile and flexible approach to working.
- You may have worked as a Systems Administrator in your previous role either as an operational / end user within HR or on the back end. You will have the appropriate level of skills required to carry out the role with lots of potential to develop. In addition, if you have knowledge of HR processes that would also be a bonus.

**What you’ll need**:

- Strong analytical and problem-solving skills and you have the ability to exercise pragmatism.
- You’re adaptable and have collaborative customer service skills to suit a variety of customers since you will be working with colleagues from all over Europe.
- Have strong attention to detail and adopt a philosophy that “the basics count”
- You’re a great communicator with a specialism for translating technical concepts to simple and digestible ones.
- Ability to thrive in a pressurised environment - the role will have its peaks (not all the time).
- Broad interest in People processes and the Employee lifecycle.

**What you’ll get from us**:

- Competitive salary, benefits, and bonus scheme.
- Discounts for you and your family from some our much-loved retailers, including Superdrug and The Perfume Shop.
- 25 days holiday with an option to buy More.
- Interest free season ticket and personal loans.
- Excellent refer-a-friend scheme with up to £2000 up for grabs
- Free financial and mortgage advice from some of our partners.
- A fantastic learning and development offering to explore.
- Lots of opportunities to get involved in wellbeing initiatives to support your physical and mental health.
- plus much More

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