Head of Complaints

Venn Group have a new opportunity for a Complaints and Risk Lead to join a reputable NHS Trust in London, please see below, - Support the sites 2 Heads of Clinical Governance in delivering effective and timely management of complaints - Promote and implement a patient safety culture in all service lines, delivering education and training in all aspects of...

Finegreen are supporting an organisation in the North East to appoint a Head of Complaints Management. The right candidate will need to attend an officer 2 days a week either at Central London, Lytham, Glasgow or Durham. The post will be for an interim period of 6 months, with a competitive day rate. The post holder will be responsible for the effective...

Finegreen are supporting an organisation in the North East to appoint a Head of Complaints Management. The right candidate will need to attend an officer 2 days a week either at Central London, Lytham, Glasgow or Durham. The post will be for an interim period of 6 months, with a competitive day rate. The post holder will be responsible for the effective and...

Finegreen are supporting an organisation in the North East to appoint a Head of Complaints Management. The right candidate will need to attend an officer 2 days a week either at Central London, Lytham, Glasgow or Durham. The post will be for an interim period of 6 months, with a competitive day rate. The post holder will be responsible for the effective...

Finegreen are supporting an organisation in the North East to appoint a Head of Complaints Management. The right candidate will need to attend an officer 2 days a week either at Central London, Lytham, Glasgow or Durham.The post will be for an interim period of 6 months, with a competitive day rate.The post holder will be responsible for the effective and...

**Terms of Reference** **Complaints Professional** For more information regarding team struture, progression and more information about the role, please reach out to discuss. **Job Purpose: ** To aid the Conduct Risk Manager in ensuring all complaints are managed in accordance with the company's complaints and good customer outcomes protocols and procedures...

The Complaints Administrator is responsible for supporting the Complaints Manager and the team in the daily administrative and operational management of the Complaints functions across NWL London. Key Duties and Responsibilities As a Complaints Administrator, the post holder will work as part of the team in delivering an effective service supporting the...

Complaints Review Officer Tower Hamlets 35 hours per week 09:00-17:00pm 23.48per hour Responsible to the Customer Relations Manager who reports to the Head of Regulatory Assurance. The role is to undertake Stage 2 reviews of complaints casework. Experience: Experience in undertaking complex and multifaceted investigations. Experience in composing...

Company Description **Hours**:40 hours per week, 8am to 8:30pm Monday to Saturday **Location**:Hybrid role with 2-3 days in Colindale / Paddington, London **Hello, we're UW** We’re a bunch of great people working together, solving problems and having fun. Together, we strive to find solutions to help the great people around us get on with the things...

We are working with a high-profile international law firm that is looking to appoint a Head of Risk. In this role, you will work directly with the firm's GC and will be responsible for overseeing professional practice risk, including regulatory compliance, risk management, claims, complaints, legal advisory, and governance.

Customer Complaints Manager page is loaded Customer Complaints Manager Customer Complaints Manager If you are passionate and results driven individual, who prides themselves on leading a team that delivers exceptional customer service, join us in making a positive impact on our customer experience! Contract: Permanent Working hours: 35 hours per week...

888948-7299-24107 22.4 Complaints Review Officer Tower Hamlets Contract £23.48 per hour Our client is looking for an experienced Complaints Review Officer. Responsible to the Customer Relations Manager who reports to the Head of Regulatory Assurance. The role is to undertake Stage 2 reviews of complaints casework in line with the Housing Ombudsman...

**Job Description Summary**: We are AMS. We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solutions (CWS) service partner with Zurich to support contingent recruitment hiring. On behalf of Zurich, AMS are looking for a...

Teqniq is searching for a *Complaints Review Officer *to work in the public sector. 35 hours per week. 6 months contract. 09:00-17:00*Job Description:* Responsible to the Customer Relations Manager who reports to the Head of Regulatory Assurance. The role is to undertake Stage 2 reviews of complaints casework in line with the Housing Ombudsman Code. ...

Can you help resolve student problems? Come and lead Birkbeck’s Student Complaints, Conduct and Appeals team! Can you help resolve student problems? Come and lead Birkbeck’s Student Complaints, Conduct and Appeals team! The Student Complaints, Conduct and Appeals team offers a service to students seeking to make use of its policies around complaints,...

Can you help resolve student problems? Come and lead Birkbeck’s Student Complaints, Conduct and Appeals team! The Student Complaints, Conduct and Appeals team offers a service to students seeking to make use of its policies around complaints, academic misconduct, student discipline or other relevant areas. The Student Complaints, Conduct and Appeals...

Can you help resolve student problems? Come and lead Birkbeck's Student Complaints, Conduct and Appeals teamThe Student Complaints, Conduct and Appeals team offers a service to students seeking to make use of its policies around complaints, academic misconduct, student discipline or other relevant areas.The Student Complaints, Conduct and Appeals Manager...

**About the role**: You will lead the Customer Care Contact Centres for the Partnership, ensuring the overall Customer experience is world leading, and provides a service that is representative of the Brand ambitions. You will be responsible for an external and internal customer service operation of 2500 FTE across both John Lewis and Waitrose brands,...

**This post is full time and permanent, working 35 hours per week.** The Quality and Standards Office plays a key role in the development of the University’s quality assurance and academic regulatory frameworks, including the approval, monitoring, and review of courses. It also provides a Committee Secretariat function and supports the University’s...

**At a glance** We are looking for a Regional Windows Estimator to join our Home Service Field team. We have roles available in Edinburgh and Newcastle. **Salary**: £22,700 - £34,500 Contract type - Temporary until January 2025. **About the Role** As a Regional Windows Estimator you will be taking measurements in the customer's home, providing quotes...