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Profit Protection Administrator

4 months ago

Stafford, United Kingdom Pets at Home Full time

Profit Protection Administrator
**Hours of work: Mon-Fri 08.30-17.00**

At Pets At Home we are motivated to find the best talent in the Logistics & Distribution industry. Right now we are looking for a Profit Protection Administrator to join our Warehouse team in our brand new Fulfilment Centre in Redhill, Stafford

**The Role**:
The Distribution Profit Protection Administrator plays a critical role within our team. The main purpose of the role is to support the retail and distribution teams with investigations into missing stock and general queries relating to stock integrity. The role will investigate and report on issues notified by our store, distribution, and e-commerce teams across the estate. This could be missing or damaged stock or assets, compliance around delivery processes or issues with regards to delivery related documentation. The data gathered will help us drive the direction of our initiatives within our Distribution network.

**Responsibilities**:

- Stock Integrity - collate and investigate reports of missing and damaged stock or assets, reporting back on where/how the error occurred.
- Collate reports of failures within the delivery processes, highlighting errors to the relevant department.
- Support where errors occur with missing delivery information, liaising with the relevant departments to ensure deliveries can accurately booked in.
- Where stock is not located following investigation, credit the correct location to ensure book stock accuracy is maintained.
- Make recommendations with regards to training for existing colleagues and new starters, based on factual gathering of evidence to identify the problem.
- Build effective working relationships.
- Complete data analysis of various reports to highlight trends in data relating to DC stock integrity and asset protection.
- Using data generated, recommend improvements to increase accuracy and reduce shrink.

**The person**:

- Strong mathematical skills.
- Experience of any consumer lead environment.
- Working knowledge of Warehouse Management Systems or similar.
- Collaboration: must be able to work in a team orientated environment, both internally and externally with key stakeholders and industry professionals.
- Problem Solving: identify and analyse problems.
- Detail: must have a strong attention to detail.
- Consumer focused: support the building of a stronger consumer brand, which will enable us to become the destination of choice for pet care.

**Benefits**:

- Attractive rates of pay
- An extra day’s holiday when it’s your birthday
- Stakeholder pension plan
- Personal Health Insurance scheme (if in Pension Scheme)
- Life assurance: 4 x salary
- 20% Pets at Home discount scheme after 12 weeks service
- Pets at Home “Treats” voluntary benefits package

**About Us**:
We’re not just another retailer. So this is not just another distribution centre. Where pets come first, we also look after our customers and our people, ensuring everyone enjoys a good experience with Pets at Home.
But don’t take our word for it. We were voted 5th in the Great Place to Work UK Best Workplaces Large Category 2018 and we were put there by our people who like how much fun it is work here, how much opportunity there is for personal growth and how we all like to give something back.
Along the way, they get to enjoy all the training and development they need to succeed. Plus a comfortable, dynamic working environment that also has computer workspaces, communication zones and our own canteen.
Our colleagues live and breathe the Pets at Home values, bringing them to work every day to deliver for our customers. The teams within our distribution centres play a vital role by ensuring our stores are stocked with exactly what they need, when they need it.