Waiting List Coordinator

2 months ago


Paisley, United Kingdom NHS Scotland Full time

(Please note the salary is Pro Rata) for part time hours.

This is a Fixed term post for 18 months

To ensure that the accuracy and completeness of current waiting lists is maintained, patient activity is planned to achieve patient guarantees utilising all available resources and that patient waiting times are minimised. The post holder will provide support to the Clinical Service Manager/Lead Clinician/ Waiting List Manager to effectively manage and take an active role in the continual development of inpatient and outpatient Waiting List Administration within a designated service across Greater Glasgow and Clyde, ensuring that capacity is fully utilised across the services.

The following sets out the core responsibilities of the Waiting List Co-ordinator. The frequency and extent to which the post holder carries out all duties may vary from speciality to specialty.

Is responsible for the management of all waiting lists within a designated service and ensures accuracy and completeness of these through the appropriate staff.

Is responsible for ensuring arrangements are in place to achieve the waiting list targets for sphere of influence within NHS GG&C as agreed with the Scottish Government and as committed to in the National Plan. Manage the flow of patients across multiple sites and services if required in order to maintain waiting time guarantees and address capacity shortfalls.

Support the development, implementation and maintenance of a capacity planning system, liaising with clinicians regarding the urgency profile of individual sub specialties, and to monitor waiting list/time shapes, identifying changes in demand and potential problems including long waiting patient breachers, difficulty in achieving urgent patient timescales with long waiters and patients breaching guarantee.

Enthusiasm and drive to make sure that the targets are met for the benefit of patients is the key to success in this post, and this comes from a solid background in which extensive experience of all elements of the patient journey has been gained.

An understanding of the Health Service in Scotland in particular waiting time targets and guarantees. An understanding of the workings of the acute clinical setting.

Knowledge of Medical terminology

Good organisational and communication skills

Previous experience working with clinical systems desirable. Sound knowledge of the workings of the acute clinical setting

**Informal Contact**:



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