Orthopaedics Waiting List Manager

2 weeks ago


Paisley, Renfrewshire, United Kingdom NHS Scotland Full time
Job Summary

We are seeking an experienced and skilled professional to join our team as an Orthopaedics Waiting List Manager. This role will involve managing waiting lists and waiting times, ensuring compliance with Treatment Time Guarantees (TTG) and Waiting Time targets.

Key Responsibilities
  • Waiting List Management: Direct management of Orthopaedics (Clyde Sector) waiting lists and waiting times, ensuring compliance with TTG and Waiting Time targets.
  • Administration and Training: Pro-active lead role in Administration/Waiting List Training, ensuring compliance with waiting list procedures, in line with 'New Ways' procedures and the Patients' Rights Act.
  • Staff Management: Management of Orthopaedic administrative services over several hospital sites, including approximately 18 staff (Medical secretaries, Audio Typists and Coordinators).
  • Clinic and Theatre Capacity Management: Managing clinic and theatre capacity to ensure that clinical priorities and waiting time targets are met, through effective use of available resources.
  • Administrative Services: Ensure provision of effective administrative services to support delivery of clinical services within area of responsibility.
Requirements
  • Experience: A minimum of 3 years' experience with an NHS administrative setting.
  • Knowledge: Detailed knowledge of NHS waiting list procedures & medical records secretarial practices.
  • Staff Management: Experience of managing and supervising staff is desirable, with the ability to organise, motivate and develop teams.
  • Initiative and Pressure Management: Ability to work on own initiative and under pressure, making decisions and dealing with numerous concurrent tasks at varying timescales.


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