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![Cannon Fire & Security](https://media.trabajo.org/img/noimg.jpg)
Junior Customer Service Assistant
3 months ago
Cannon Fire & Security is a leading provider of electronic Fire & Security systems operating in the South West for over 35 years. With over 8000 clients our support team deal with around 800 calls per week arranging site visits and surveys, offering technical support and dealing with general account queries. We currently have 18 engineers carrying out circa 300 engineer appointments per week.
Due to on-going growth we have a full-time position available for a bright, enthusiastic & dedicated Junior Customer Service Co-ordinator. A large portion of your day will be spent on the phone with our customers dealing with a variety of queries so previous experience in telephone based customer service would be preferred. You should have good organizational and time management skills, experience in customer service and enjoy working in a sometimes high-pressure environment. Experience working within a technical service industry is preferred but not essential as training will be provided. Duties will include:
**Supporting the Service & Installation teams with day to day duties**
**Organisation and scheduling of the engineer’s diary**
**Call handling & client support**
**Management of your own administrative duties**
**Job Types**: Full-time, Permanent
**Salary**: £16,000.00-£18,000.00 per year
**Benefits**:
- Additional leave
- Casual dress
- Company events
- Company pension
- Employee discount
- On-site parking
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
- Yearly bonus
Work Location: One location