Customer Service Advisor
6 months ago
The role is a chance within a progressive business, created due to continued success, growth and progression of others already in the business and while full training will be provided within an exceptional on boarding process, previous Office/Customer Service experience is useful. This is a forward thinking business who are at the fore of employee benefits provision, engagement strategy and are generally just all lovely people
The business can see these roles as a springboard, with the opportunity to learn the key elements and workings of the business before moving onwards and upwards internally when the time is right. Stability however though, is also relished so if you love Customer Services and see that as your calling, great
Key duties include:
- Working as part of a friendly customer service team, maintaining and ensuring an excellent quality of service is provided to all customers.
- Advise and consult customers on the services provided, escalating queries as required.
- Maintain accurate administrative records of all calls, updating other departments with information as required.
A client renowned locally for being an employer of choice, with a great working environment and benefits; it is a good time to join the business and the overall 'feel' of the company is extremely supportive and friendly.
- StormX Recruitment Ltd is an employment agency and employment business._
**Salary**: £21,000.00-£23,000.00 per year
**Benefits**:
- Free parking
- Private medical insurance
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Hemel Hempstead: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
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