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Customer Service Advisor
4 weeks ago
Are you a recent graduate looking for an opportunity to develop your skills in an award-winning customer service business?
- Do you want to work in a supportive environment where you are recognised and rewarded for your contribution?
- Are you ambitious and career driven?
**Job Title**: Graduate Customer Service Advisor
**Salary**: Up to £28,000
**Location**: Hemel Hempstead
**Contract**: Permanent, full-time
**Hours**: Monday to Friday - 35 hours per week
**Benefits**:
- Supportive learning environment
- 33 days paid holiday per year including bank holidays
- Health & Wellbeing plan
- Employee Assistance Programme
- Employee discounts
- Free onsite parking
**What you’ll be doing**:
- Providing a first-class customer service over the telephone
- Handling insurance claims and renewals
- Communicating with clients, agents and third-party providers
**What we are looking for**:
- You will have a passion for customer service and proven experience in a customer-facing role
- Career driven and ambitious
- Enthusiastic, positive and determined to succeed
- Be an empathetic, supportive communicator who listens and responds to customer’s needs
- Excellent interpersonal skills
- Adaptable and enjoy working in a fast-paced environment
- Organised with high attention to detail
**Job Types**: Full-time, Permanent
**Salary**: £22,000.00-£28,000.00 per year
**Benefits**:
- Company pension
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
Schedule:
- Day shift
- Monday to Friday
- No weekends
Application question(s):
- Will you be able to reliably commute to Hemel Hempstead within 30 minutes?
**Education**:
- Bachelor's (preferred)
**Experience**:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: 0024-44
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