B2c Operations Assistant Fixed Term

4 weeks ago


Maidenhead, United Kingdom Volvo Cars Full time

**Do you want to join us on our exciting journey?**

Volvo Cars is on an exciting journey, redefining the automotive experience by innovating to make people’s lives less complicated. We offer you a once-in-a-lifetime chance to make an impact in a company with unique opportunities to grow and make a true difference.

**What’s in it for you?**

People are at the heart of our business. We want you to innovate, challenge and build a career at Volvo Cars. In return we offer hybrid working to allow for greater flexibility and work-life balance, further enabling us to reduce our environmental impact and support your personal circumstance. In addition, we offer flexible working, 15 days per year to work from any location in the world, 24 weeks enhanced parental leave and 28 days annual leave plus 4 fixed and 4 flexible bank holidays which you can use to support your personal beliefs at any time of the year. We also have a flexible benefits platform in which you can buy additional holiday and take advantage of family savings and shopping discounts. A preferential car lease scheme for employees and family members to utilise along with health & wellbeing initiatives, charitable giving days alongside personal growth and career development opportunities.

**What you’ll do**:
You’ll be the key person responsible for the administration within the Distribution & Aftersales team, specifically of tickets and fines for all fleet vehicles and the processing of all V5 documents to support the fleet.

**Do you fit the profile?**
- Have a positive attitude about helping people
- Have the ability to remain calm under pressure with an organised nature
- Have strong attention to detail.
- Be a first-class communicator with impeccable spelling and grammar.
- Have the ability to be good listener, who receives information and ideas.
- Be an innovative problem solver who can resolve varied queries efficiently and effectively.
- Be motivated by working in a fast-paced, dynamic team with the ability to adapt, manage and meet deadlines.
- Be adaptable and positive to changes in assignments and priorities; able to a behaviour or work methods in response to new information, changing conditions, or unexpected obstacles.
- Be a team player, willing to help others and be helped.

**Benefits & Life at Volvo Car UK**:

- £21,000 to £24,000 (DOE)
- Fixed term role, for 6 months
- Competitive salaries that are reviewed and benchmarked annually
- Discretionary, performance related bonus scheme that rewards you whilst you help us to achieve our goals
- Hybrid working in our agile, state of the art offices or from home when convenient for you and your family
- Everyday flexible working Monday - Friday, 7am-7pm depending on business needs
- 28 days holiday + bank holidays (4 fixed & 4 unfixed) + the opportunity to buy up to 5 additional days
- 15 days’ work from anywhere in the world policy
- 24 weeks enhanced and flexible parental leave for all employees regardless of gender up to a child’s 3rd birthday
- Matched pension contribution up to 5%
- Wellbeing benefits such as Health Cash Plan, Life Assurance, Private Medical Insurance with Vitality
- 2 paid volunteering / charity days per year
- Access to our preferential employee lease car scheme for you and your family
- Subsidised onsite restaurant plus free refreshments and snacks
- Onsite electrical charging for your Plug-In Hybrid Electric or Battery Electric vehicle.
- A set salary sacrifice spend limit, refreshed every tax year for you to choose from multiple services and products to suit your lifestyle whilst saving on tax and NI within our extensive flexible benefits platform
- Discounted shopping site with 100s of brands and online retailers

**Diversify our future**:
Volvo Cars is an equal opportunities employer. We are a company for people who care about other people and for the world we live in. We celebrate diversity and inclusion in the workplace and are committed to equality of opportunity for all employees and employment practices, including hiring, recruiting, and promotion. It’s what you do that counts and we are always looking to expand perspectives and voices to shape our future. With us, you can truly be yourself, embrace new opportunities, thrive and a make a difference.

**Duration**:
6 months

**Location**:
Maidenhead

**How to learn more and apply**:
**Who are we?**

Everything we do starts with people. Our purpose is to provide freedom to move, in a personal, sustainable and safe way. We are committed to simplifying our customers’ lives by offering better technology solutions that improve their impact on the world and bringing the most advanced mobility innovations to protect them, their loved ones and the people around them.

Volvo Cars’ continued success is the result of a collaborative, diverse, and inclusive working environment. The people of Volvo Cars are committed to making a difference in our world. Today, we are one of the most well-known and respect



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