Customer Service/complaints Lead

Customer Complaints Manager page is loaded Customer Complaints Manager Customer Complaints Manager If you are passionate and results driven individual, who prides themselves on leading a team that delivers exceptional customer service, join us in making a positive impact on our customer experience! Contract: Permanent Working hours: 35 hours per week...

My client, a social housing provider, seek an experienced Complaints Lead to start an ongoing temp booking asap. Role purpose:To manage a case load of resident complaints relating to a variety of different housing issues that may arise. Liaise with complainants, contractors and different business streams within Peabody to deliver effective, customer...

**Customer Resolution Officer (Complaints)** **Colindale - North London NW9** **£16.00 per hour** **Temp Ongoing** Tate are currently recruiting for a Complaints Handler to join our client, one of the UK's top housing associations based in Colindale, North London, on a temporary on-going basis. The role is starting at £16.00 and is working 36 hours a...

**Full Time - Permanent** We currently have an opportunity for a Complaints Handler to join our team at our Goldney Road Hub, W9 2AR. **About the Role** Joining our team, you’ll deliver a first-class liaison and administrative support in a busy environment to the project team, liaising with a wide and diverse customer base in a professional and...

The purpose of this role is to contribute to the management of the complaints and disputes service. The role focuses specifically on the key outputs and deliverables below. **Key Responsibilities** - Triage complaints and allocate to the appropriate team. Follow internal operating procedures to ensure all complaints are responded to within required...

**Details**: **Reference number**: - 309137**Salary**: - £23,450 - £32,320- National £23,450 - £29,381 London £25,750 - £32,320- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Executive Officer- Level 1b**Contract type**: - Permanent**Business area**: - OFGEM - Eserve**Type of role**: - Administration /...

**FULL TIME, PERMANENT, HYBRID** **THE OPPORTUNITY** As a Customer Complaints Handler, you will undertake the proper and full investigation of complaints to ensure we can decide on and implement a suitable resolution as soon as possible. You will regularly work with colleagues across the business to manage and respond effectively to complaints in line with...

**FULL TIME, PERMANENT, HYBRID** **THE OPPORTUNITY** As a Customer Complaints Handler, you will undertake the proper and full investigation of complaints to ensure we can decide on and implement a suitable resolution as soon as possible. You will regularly work with colleagues across the business to manage and respond effectively to complaints in line with...

Venn Group have a new opportunity for a Complaints and Risk Lead to join a reputable NHS Trust in London, please see below, - Support the sites 2 Heads of Clinical Governance in delivering effective and timely management of complaints - Promote and implement a patient safety culture in all service lines, delivering education and training in all aspects of...

Administrative Officer - Complaints WCR 2 Job Title: Complaints Administrator Location: Westminster Contract Type: Temp Ongoing Salary: £20.23 umbrella p/h Role Overview: As an Administrative Officer in the Complaints Team, you will play a pivotal role in ensuring the smooth operation of our complaint resolution processes. Reporting directly to the...

Job title - Customer Relationship Officer Location - Hackney, E8 Contract - Temporary ongoing Hours - Full Time 36 Start Date : ASAP We are currently recruiting for a looking for a Customer Relationship Officer. The role involves supporting the complaints team and provides a fantastic opportunity to gain vast experience and knowledge of Building...

Kind Consultancy is working with a leading global insurance business which is currently seeking a Complaints Associate to join their London office in a permanent position paying £45,000, with a hybrid work model requiring 2 days per-week in-office. The organisation is a major insurance brand utilising a global platform with a speciality risk focus. They...

**Complaints Officer** **Barnet** **£23/hr** **Start Date : 13/11/2023** **Hybrid working** **Purpose of Job**: - Lead on the complaints and FOI process across Family Services. Develop internal processes and support and challenge managers to ensure that complaints and FOIs, including Children Act complaints, are responded to appropriately within...

Company Description **Hours**:40 hours per week, 8am to 8:30pm Monday to Saturday **Location**:Hybrid role with 2-3 days in Colindale / Paddington, London **Hello, we're UW** We’re a bunch of great people working together, solving problems and having fun. Together, we strive to find solutions to help the great people around us get on with the things...

We are delighted to once again support our client, a leading name in the housing arena as they look to recruit to a Complaints Executive role for this hybrid opportunity on an initial 12 month fixed term contract. Based offsite 3-4 days a week and onsite in either Sidcup or Stratford on your office days, you will speak with a range of customers to review...

**Complaints Advisor - Repairs and Maintenance in Social Housing Hammersmith and Fulham 28k-29k** Howells Solutions are recruiting for a leading Social Housing Group who are currently looking for a Complaints Advisor to join their Repairs and Maintenance team in Hammersmith and Fulham on a permanent basis. **Duties**: - Customer Care and Dis-satisfaction...

**Complaints Advisor - Repairs and Maintenance in Social Housing Hammersmith and Fulham 28k-29k** Howells Solutions are recruiting for a leading Social Housing Group who are currently looking for a Complaints Advisor to join their Repairs and Maintenance team in Hammersmith and Fulham on a 6 month fixed term contract. **Duties**: - Customer Care and...

**Terms of Reference** **Complaints Professional** For more information regarding team struture, progression and more information about the role, please reach out to discuss. **Job Purpose: ** To aid the Conduct Risk Manager in ensuring all complaints are managed in accordance with the company's complaints and good customer outcomes protocols and procedures...

**Complaints Handler/Resident Liaison Officer - Social Housing** **Based in East London** **Full time, permanent** **£28,000 per annum** Howells Solutions are working with a leading Social Housing repairs & maintenance contractor to recruit a full time, permanent Complaints Handler to join their team based in East London: **Duties**: - Customer Care and...

Complaints Handler Complaints Handler - Croydon / Hybrid - Leading Block Management Company Are you a proven Administrator seeking a new role with a market leading brand? Do you have experience in customer support and complaint management? Are you looking for an employer of choice that can offer you a career? My client offers: Leading Company voted...