Office Administrator

7 months ago


Canterbury, United Kingdom East Kent Rape Crisis Centre Full time

**Full Time (35 hours) Monday to Friday 9am-5pm (1 hour lunch break)**

**Responsibilities**:

- Maintaining communications with internal and external parties
- Maintaining filing systems
- Databasing information
- Contacting new referrals
- Scheduling counselling assessments / TCI appointments
- Overseeing office supply levels and general purchasing/ ordering of supplies
- Managing the counselling office phone and responding accordingly
- Signposting to other organisations/ services, where required
- Completing DBS checks
- Assisting the Director with tasks, where required
- Assisting the Senior Administrator with databasing, where required
- Taking telephone referrals
- Minuting meetings, where required

**Skills**:

- Exceptional organisational and time management skills
- Experience in a customer/ client facing role
- Excellent verbal and written communication skills
- Comprehensive knowledge of word software, including excel
- Experience with technology and software
- Strong interpersonal skills
- Brilliant attention to detail
- Strategic planning and scheduling skills

**Person Specification**:

- A sensitive approach to working within a specialist service of this nature
- A commitment to EKRCC’s ethos
- Passionate about contributing to supporting survivors of sexual violence
- Ability to work individually and as part of a wider team
- Self-motivated and driven
- Great interpersonal skills
- Dependable and reliable
- Enthusiastic about your work and EKRCC’s mission
- Experience in similar roles

**Benefits**:

- 28 days annual leave, plus bank holidays
- NEST pension contribution

**Job Types**: Full-time, Permanent

**Salary**: £22,900.00-£23,500.00 per year

Schedule:

- Monday to Friday
- No weekends

Work Location: In person

Reference ID: EKRCC 3



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