Office Administrator
6 months ago
CaterCombi are the leading provider of refurbished combi ovens within the UK and are looking for a new service administrator to join our existing team based in Canterbury.
**ROLE DEFINITION**:
The applicant must be able to demonstrate a proven and outstanding track record in customer service and able to work within a fast-paced working environment. The applicant will work alongside our service manager and team of engineers. Prior experience of catering equipment is not essential as full training will be provided.
**RESPONSIBILITIES**:
- Assisting the Service Line to take calls from customers and over time develop the knowledge and understanding to provide initial advice to customers to resolve common issues.
- Assisting the Service Manager to organise response callouts.
- Uploading and maintaining our asset data via internal systems.
- Uploading inventory to online platforms, such as our website and eBay.
- Arranging deliveries and collections directly with customers
- Other general administrative duties such as placing orders and general account communication.
**SKILLS**:
Product and systems specific training will be provided but the following skills are essential for any successful applicant:
- Highly organised and able to prioritise tasks.
- Computer proficient, especially with Microsoft 365
- You will have experience of working independently with excellent communication and interpersonal skills, both written and verbal.
**Job Types**: Full-time, Permanent
**Salary**: £25,000.00-£30,000.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
- Sick pay
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- No weekends
- Overtime
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
**Language**:
- English (required)
Licence/Certification:
- Driving Licence (preferred)
Ability to Commute:
- Canterbury (required)
Ability to Relocate:
- Canterbury: Relocate before starting work (required)
Work Location: In person
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